VIRTUSA-posted 3 months ago
Piscataway, NJ
5,001-10,000 employees
Professional, Scientific, and Technical Services

The Practice Client Leader will be responsible for defining and developing Salesforce solution offerings, accelerators, and industry-specific templates that align with market trends and client needs. This role involves collaborating with technical teams to create innovative, scalable, and repeatable Salesforce solutions, as well as identifying opportunities to integrate AI, data analytics, and emerging Salesforce technologies into offerings. The leader will also develop and execute a comprehensive go-to-market (GTM) strategy for Salesforce solutions across key industries, partnering with marketing and sales teams to create compelling value propositions, messaging, and campaigns. Additionally, the role includes training and enabling sales teams, creating sales collateral, and acting as a subject matter expert in key client engagements and presentations. Building strong relationships with Salesforce account executives and partners is crucial for driving co-selling opportunities and aligning on joint GTM initiatives. The Practice Client Leader will monitor market trends and continuously identify opportunities to enhance the Salesforce offerings portfolio while working closely with sales leadership to align offerings with revenue growth goals.

  • Define and develop Salesforce solution offerings, accelerators, and industry-specific templates that align with market trends and client needs.
  • Collaborate with technical teams to create innovative, scalable, and repeatable Salesforce solutions.
  • Identify opportunities to integrate AI (e.g., Einstein GPT), data analytics, and emerging Salesforce technologies into offerings.
  • Develop and execute a comprehensive GTM strategy for Salesforce solutions across key industries.
  • Partner with marketing and sales teams to create compelling value propositions, messaging, and campaigns.
  • Drive the launch of new solutions, ensuring successful adoption and pipeline generation.
  • Train and enable sales teams to articulate the value of Salesforce offerings and position solutions effectively with clients.
  • Create sales playbooks, collateral, and ROI calculators tailored to target industries.
  • Act as a subject matter expert in key client engagements, RFPs, and executive presentations.
  • Build strong relationships with Salesforce account executives, ISVs, and AppExchange partners to drive co-selling opportunities.
  • Collaborate with Salesforce to align on joint GTM initiatives and leverage ecosystem resources.
  • Monitor Salesforce market trends, competitive landscape, and emerging client needs to inform solution development.
  • Continuously identify opportunities to enhance and differentiate your company's Salesforce offerings portfolio.
  • Work closely with sales leadership to align offerings with pipeline and revenue growth goals.
  • Track and report on the success of Salesforce GTM initiatives, adjusting strategies as needed to achieve targets.
  • 12 years of experience in Salesforce consulting, solution development, or go-to-market leadership roles.
  • Deep understanding of Salesforce platform capabilities, including Sales Cloud, Service Cloud, Marketing Cloud, and industry clouds.
  • Techno-functional SME on at least one industry cloud such as FSC, Health Cloud, LS Cloud, or Communications Cloud.
  • Proven track record of developing and executing successful GTM strategies that drive pipeline growth and revenue.
  • Experience working within the Salesforce ecosystem, including partnerships with Salesforce account executives and ISVs.
  • Strong leadership and communication skills with the ability to influence cross-functional teams and executives.
  • Analytical mindset with the ability to use data to inform decisions and measure success.
  • Experience in working effectively in a multi-national consulting firm with a globally distributed team.
  • Expertise in AI/ML solutions and their integration with Salesforce (e.g., Agentforce).
  • Industry knowledge in verticals such as financial services, healthcare, telco, high tech, and education.
  • Strong understanding on data architecture, and Salesforce Data Cloud.
  • Salesforce certifications (e.g., Application Architect, System Architect, Data Cloud Consultant, AI Specialist).
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