Mass General Brigham-posted about 1 year ago
Full-time • Entry Level
Belmont, MA
Ambulatory Health Care Services

The Practice Assistant at McLean Hospital plays a crucial role in supporting both administrative and clinical functions to ensure efficient clinical service and research operations. This entry-level position involves a variety of tasks, including patient scheduling, registration, and insurance verification, as well as assisting with MRI research exam scheduling. The role requires close to general supervision and involves collaboration with various personnel to manage patient appointments and data effectively.

  • Perform administrative tasks in the Imaging Center, including managing appointment scheduling and initial safety screenings.
  • Coordinate with McLean Hospital, MGB personnel, and outside referrers to manage patient appointments and data handling.
  • Familiarize with program policies and procedures, implementing tools and applications for patient management.
  • Suggest revisions to standard operating procedures (SOPs) to enhance accuracy, safety, and efficiency.
  • Coordinate with the MGB Information Services Department for hardware/software updates and troubleshooting.
  • Assist with onboarding training for newly hired practice assistant staff.
  • Act as a resource for telephone inquiries, communicating institutional policies and procedures.
  • Ensure compliance with Joint Commission, DPH, CMS, OSHA, and HIPAA standards.
  • High school diploma or GED required; Associate's degree preferred.
  • Minimum of 1 year of relevant experience required.
  • Basic software troubleshooting skills.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service