Practice Assistant

Geode Health•Omaha, NE

2d•Onsite

About The Position

Geode Health is a rapidly growing, national provider of outpatient mental health services with a mission to “Transform mental health by making it more accessible, affordable and effective”. The Practice Assistant is a multi-skilled worker who assumes a wide range of clinical and administrative roles within the physician office setting. This role serves as a key team player when interacting and communicating with patients and/or clinical staff in the ambulatory care environment. The ideal candidate will be motivated by joining a quickly growing organization and excited to help improve the care experience for patients and providers, contributing to the mission of improving mental healthcare across the country. This is a a fully in-person role working Monday - Friday, 10am - 6pm CST.

Requirements

Excellent communication skills and ability to work well with a team
Excellent computer skills

Nice To Haves

At least one year of experience working in a medical office and/or mental health is (preferred)
Experience working with patients who are suffering from anxiety and depression (preferred)
Ability to maintain professional appearance and demeanor, and interface well with patients in a mental health setting (preferred)
Associates or bachelor’s degree (preferred)
Some experience in healthcare settings (preferred)
Knowledge of working at a clinical setting (preferred)

Responsibilities

The Practice Assistant is a key member of the patient care team by supporting the providers with the delivery of high-quality health care to ambulatory patients
Practice Assistants are vital to the effective operations of a fast-paced practice
Secures patient information and maintains patient confidence by completing and safeguarding medical records
Serves and protects the practice by adhering to professional standards
Respond to verbal and electronic requests for information and assistance using proper policies, reference tools and provider instructions
Maintains safe, secure and healthy work environment by establishing and following standards and procedures and complying with legal regulations
Knowledge of emergency procedures and assist in crisis situations
Understanding of policies and procedures
Supports HR compliance processes, including assisting with the completion and verification of I-9 forms for Geode employees
Assists with drug screening processes as needed, including specimen collection, shipment, and ordering of necessary supplies
Maintains strict confidentiality of all patient, provider, and organizational information, and upholds privacy standards in all aspects of their work
Complete all other relevant responsibilities as assigned by the supervisor