Practice Assistant, Part Time
About The Position
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. This position is scheduled to work Mondays and Wednesdays from 8:00 a.m. to 4:30 p.m. While these are the standard days and hours, some flexibility is required, as the schedule may adjust periodically to meet departmental staffing needs. Job Summary Summary Performs both administrative and clinical functions for the Division of Psychiatry in Medicine. Practice Assistant will support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Actual job duties may vary by Department.
Requirements
- High School Diploma or Equivalent required
- office experience 2-3 years required
- Proficiency with all Office Suite, Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
- Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
- Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
- Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
- Managing one's own time and the time of others.
- Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems
Nice To Haves
- Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred
Responsibilities
- Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
- Manages all incoming calls/pages for consultation service
- Pages physicians and updates patient lists for clinical service; works collaboratively with the administrative physician to maintain daily consultation service patient coverage as well as updating paging calendar, sending on call schedules.
- Responsible for collecting data used for internal tracking, includes but is not limited to number of consult patients seen by service/type.
- Open and distribute unit mail or faxes.
- Type forms, records, schedules, memos, etc., as directed.
- Maintains good communication with and reports problems to the Administrative Manager
- Participates in special projects as assigned by Administrative Manager maintains flexibility regarding workload and the needs of the service
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
