Practice Assistant-Northeastern Co-op Student

Beth Israel Lahey Health•Brookline, VT

About The Position

This position performs a variety of clerical support functions to alleviate and assist the practice’s administrative workload. This clerical role is designed to impact department operations by completing clerical tasks in a timely and efficient manner, as part of the growing Beth Israel Lahey Health (BILH) team.

Requirements

Must be able to read, write and communicate effectively in English with patients, visitors and fellow members of the hospital team, if expected to interact with people and/or answer the phones

Nice To Haves

High School Diploma or equivalent preferred
Clerical experience preferred
Familiarity with alphabetical filing systems preferred
Familiarity with office equipment preferred

Responsibilities

Performs a variety of clerical duties as outlined by clear guidance and policies and procedures
Referencing data from a database or computer system and documenting and/or communicating as appropriate
Collecting specific information from patients and others
Sorting and distributing mail
Sorting and filing records and files
Scanning and faxing documents
Coping and collating materials
Pulling records and files
Inputting specific data in limited fields
Cleaning out and organizing storage areas and filing cabinets
Packing files and documenting contents for long term storage
Providing back up phone coverage, answering the phone in a polite and courteous manner, directing calls as appropriate and answering basic, repetitive questions