Practice Assistant OBGYN

Change Healthcare • Mount Kisco, NY

136d • $16 - $27

About The Position

Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together. Mount Kisco OBGYN, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Practice Assistant OBGYN to join our team. The Practice Assistant OBGYN is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Requirements

• High School Diploma/GED (or higher)
• 1+ years of customer service or healthcare related experience
• Intermediate level computer proficiency (multi-tasking through multiple applications including Microsoft Outlook, Excel, and Word)
• Ability to be cross trained
• Ability to cover other offices if needed

Nice To Haves

• 1+ years of experience working in a medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
• Experience working with an electronic health record
• Knowledge of OBGYN
• Knowledge of Medical terms

Responsibilities

• Obtain accurate and updated patient information, such as name, address, insurance information
• Perform insurance verification on the date of service
• Obtain patient signatures for required documents
• File, Fax and maintain medical records
• Confirm and schedule appointments
• Answer incoming and outgoing telephone calls promptly and courteously
• Follow the Payment Security policy and procedures according to Optum Medical guidelines
• Maintain a work queue list - complete any pending actions ie referrals, scheduling appointments
• Check In and Check Out patients
• Provide patient appointment and procedure scheduling both on telephone and with direct patient interaction in office, and scheduling maintenance of surgeries for one or more Physicians
• Reschedule patient appointments as needed using EMR and Scheduling System
• Assist with staff scheduling and assist manager as needed
• Demonstrate professionalism in appearance and actions with patients, staff, Physicians and Administrators always
• Maintain confidentiality of patient information
• Receive requests to schedule procedures from physician offices and patients and schedule the procedure according to the availability of the various departments
• Provide accurate information so that all departments may view and print the schedule for the appointments daily, and maintain open communication with hospital departments regarding schedule changes
• Ability to be cross trained and assist in other locations if needed
• Other duties may be assigned

Benefits

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan
• Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED