Practice Assistant II BWH Maternal Fetal Medicine

Brigham and Womens Hospital • Boston, MA

386d

About The Position

The position at Brigham and Women's Hospital involves providing administrative support in a hospital-based ambulatory practice. The role emphasizes high-quality patient care, collaboration, and respect in all interactions. Employees are expected to demonstrate accountability, professionalism, and a commitment to growth and development while adhering to the hospital's standards and policies.

Requirements

• Minimum of a high school diploma or GED required.
• Minimum one year of applicable work experience required.
• Some additional training in office systems or other post high school education preferred.
• Knowledge of practice operations and standards.
• Understanding of procedures including filing, copying, scanning, printing, and faxing.
• Ability to use phone system and handle complex calls.
• Ability to interpret information and answer complex questions professionally.
• Ability to manage work processes in an orderly way and sort alphabetically.
• Ability to correspond and communicate effectively in writing.
• Ability to type accurately and enter data at an intermediate level.

Nice To Haves

• Additional training in office systems preferred.
• Advanced computer skills.

Responsibilities

• Perform duties under moderate supervision with intermediate to advanced proficiency in administrative skills.
• Act as a super user for scheduling, registration, and billing systems.
• Provide training and assistance to others in scheduling and registration.
• Utilize knowledge of HMO's, managed care, and troubleshoot insurance issues.
• Assist with training and orienting staff as needed.
• Provide cross coverage as needed.
• Assist with special projects as directed.
• Follow HIPAA guidelines for patient privacy and confidentiality.

Benefits

• Sign-on bonus eligible.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED