PPG Provider Coordinator

Phoebe Putney Health System•Albany, GA

15h

About The Position

Description: The PPG Provider Coordinator, providing a high level of customer service, works with the human resources and recruitment team to support pre-hire, on-boarding, and off-boarding functions for the system. The coordinator plays a significant role in facilitating the candidate experience through processing & monitoring of background checks, employee health requirements, and on-boarding requirements. The coordinator supports our internal customers and recruitment team. The Provider Coordinator performs key functions such as approving requisitions, producing reports, facilitating candidate's search campaigns via email and social media, and assisting candidates by making relevant appointments, coordinating travel arrangements, and providing high level customer service. All activities will be performed in support of the strategy, vision, and values of Phoebe. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations, as appropriate.

Requirements

Bachelor’s degree (Required)
1 or more years Customer service experience working with diverse groups of people.
1 or more years’ administrative experience performing a variety of clerical tasks
1 or more years managing confidential information.
1 or more years HR, applicant tracking, and or HRIS experience

Responsibilities

Accurate processing of pre-hire, onboarding, and offboarding functions
Manages timely candidate completion of pre-hire and onboarding requirements by communicating with new hire and recruiter.
Posting of campaigns and advertisements on social media platforms to attract candidates to organization
Sending email campaigns, to both passive and active job seekers, to attract talent to the organization
Supporting HR and recruitment team with daily tasks that assist in the candidate experience and with achievement of department goals; ensuring accuracy in completion of all tasks
Displaying professionalism and delivering exceptional customer experience to both internal and external customers
Maintaining the confidentiality of all candidate and employee information
Answering inquiries from job applicants to include application and interview statuses
Using professional judgment to escalate situations, as needed, to leadership or appropriate party
Helping with the planning and execution of recruitment events and activities
Develops knowledge of applicant tracking system to function as a superuser.
Other duties as assigned.
Coordinate relocation with the moving vendor.
Process moving expenditures/receipts.
For Physician positions, enter applicant data into Taleo and add it to Health System's new employee master tracker.
Arranges for professional photo and lab coat.
Prepares Marketing datasheet.
Schedules new hire employee health appointment - escorts candidate to and from.
Initiate credentialing. Assists with questions and completing.
Point of contact for benefit questions.
Directly works with managers/directors with onboarding/orientation activities.
Engages with spouses - oversees Facebook communication.
Retention engagement - national days, fun events, surveys at check-in points.
Conduct in-person exit interviews and report findings.
Coordinate with multiple vendors for outsourcing.