Powersports Service Technician

Hexco Motorsports•Oshkosh, WI

About The Position

Hexco Motorsports is a trusted provider of repair and maintenance services for ATVs, Snowmobiles, UTVs, Motorcycles, and Jet Skis. As a small, dedicated shop, we pride ourselves on delivering exceptional service and attention to detail for all our customers. Job Overview: We are seeking a highly skilled and experienced Powersports Mechanic to join our service and parts department. In this role, you will be responsible for diagnosing, repairing, and maintaining a wide range of recreational vehicles. The ideal candidate brings strong technical expertise, excellent organizational abilities, and a customer-focused approach to every interaction. A background in powersports is essential, with strong preference given to candidates who have experience working with BRP product lines, Ski-Doo, Honda, and Arctic Cat products. Why Join Us? At Hexco Motorsports, we value expertise and dedication. Joining our team means becoming part of a close-knit group that values hard work, high-quality service, and a commitment to customer satisfaction.

Requirements

Strong understanding of small engine mechanics and repair
Proficient in using diagnostic tools, repair equipment, and basic hand tools
High school diploma or equivalent (required)
Excellent verbal and written communication skills
Ability to work flexibly in a dynamic environment, including overtime when necessary

Nice To Haves

Prior experience in customer service and mechanical repair
A background in powersports is essential, with strong preference given to candidates who have experience working with BRP product lines, Ski-Doo, Honda, and Arctic Cat products.

Responsibilities

Inspect and diagnose mechanical issues in vehicles, equipment
Conduct routine maintenance and preventative services, such as oil changes, tire rotations, and filter replacements
Utilize diagnostic tools and testing equipment to identify malfunctions
Repair or replace faulty components, including engines, brakes, transmissions, and electrical systems
Test drive vehicles after repairs to ensure they are functioning properly
Communicate with customers to understand the nature of the issue and provide explanations about the diagnosis and repair process
Work with Service Writers to prepare detailed cost estimates for repairs and replacements and obtain customer approval before starting work
Explain post-repair vehicle conditions and answer customer questions regarding maintenance and operation
Maintain accurate records of services performed, parts used, and time spent on repairs
Document inspections, repairs, and maintenance tasks for warranties or customer files
Keep tools, equipment, and the shop area clean, organized, and well-maintained
Adhere to safety protocols and ensure compliance with workplace regulations
Collaborate with other technicians and staff to complete complex repairs efficiently
Stay updated on the latest industry developments, vehicle technology, and diagnostic equipment