Power Unit Biller ( Diesel)
About The Position
Fleet Mobile Maintenance is looking for a remote mobile repair biller. Responsible for turning on-site repair work into accurate invoices, managing customer billing, and creating estimates with information from the field. They convert repair orders into final invoices, ensuring all parts, labor, and service calls are accurately documented and billed to customer. Schedule: REMOTE: 8AM-4:30PM M-F ABOUT THE BRAND:Fleet Mobile Maintenance (FMM) service offerings include mobile preventative maintenance and mechanical repair, tire replacement and repair services, and trailer repair and maintenance services. We are a passionate team who strive to be the best service providers in the country. We do this by following two simple ideals, following DOT standards and putting customers’ needs first. Our on-site service comes to you, so there is no need for costly downtime, waiting, and moving equipment around.We focus on building long-term relationships with every one of our customers by keeping their equipment safe, compliant, rolling, and on time! The CompanyEpika is a network of mobile and in-shop preventative maintenance service centers focused on commercial fleets across the country. Our company was built by partnering with and investing in the best-of-the-best in every market we serve and partnering with private equity firm Ares. For more information, visit www.EpikaFleet.com. Epika Fleet Services, Inc. is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity and expression, marital status, pregnancy, or veteran status."
Requirements
- Previous experience in billing, preferably in the automotive or heavy-duty truck industry
- Skills: Strong computer skills
- Communication: Excellent communication skills for handling customer complaints and liaising with service technicians, regional managers, and general managers
- Attention to Detail: High accuracy in standard repair times, work details and descriptions, and following customer agreed billing practicies
Nice To Haves
- Previous experience on a billing team, in a repair facility service department, or in fleet maintenance management and service.
Responsibilities
- Invoice creation and processing - Review tech notes to create accurate, detailed, and timely invoices from repair orders
- Documentation management - Ensure all repairs are properly documented, including parts used and service times, prior to closing and billing
- Parts and labor reconcilliation - Verify that labor hours are within standard repair times and that parts are correctly documented
- Customer service and communication - Liaise between technicians and customers, providing updates and resolving billing questions or complaints
Benefits
- Paid Time Off including holidays.
- 401(k) with company match after 90 days of employment.
- Medical and Dental Plans available on day one.
- Vision Plan.
- Disability & Life Insurance.
- Accident, critical illness, and hospital indemnity.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
