Power Systems Shop Mechanic/Technician

Empire Southwest LLC•Phoenix, AZ

31d•Onsite

About The Position

Troubleshoot, repair, recondition, and service Caterpillar and other Empire allied machines, systems, and power train components in a shop environment. Troubleshoot; diagnose malfunctions and failures of machines electrical, hydraulic, and power train components. Must be able to identify and evaluate root cause failures through the use of electronic tools, schematics and other trouble shooting methods. Be able to demonstrate proper communication methods in order to effectively explain equipment conditions, machine status and recommendations, to clients, associates and management.

Requirements

Communicate verbally and in writing, information, instructions, and explanations to associates, clients and management regarding vehicle/component/equipment conditions, problems, recommendations, and repair processes.
Basic computer and internet knowledge required, as well as knowledge in operating scanning/diagnostic tools.
Knowledge and skills to operate and understand diagnostic equipment including computerized instrumentation.
Appropriate manner, conduct, and grooming adhere to company policy.
Ability to work cooperatively and communicate effectively.
Knowledge of CAT machine components and systems.
Must have acceptable attendance to meet all company standards and requirements.
High school diploma or General Education Degree (GED).
Current driver's license.
Minimum of 6 months related experience.
Completion of eTRAIN test evaluation.
Must be able to communicate (speak, read, comprehend, write) in English.

Responsibilities

Troubleshoot and diagnose equipment malfunctions and failures.
Maintain good client relations and support for corporate marketing objectives.
Repair, recondition, and maintain equipment and components.
Prepare service reports.
Plan and control cost of repair jobs.
Maintain company equipment - keep in good clean orderly condition.
Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards.
Own and maintain required personal tools.
Learn and use Empire, Caterpillar and allied product procedures and systems.
Maintain current MSHA card if work area requires.
Provide on-the-job training to technicians and helpers as assigned.
Make warranty recommendations.
Communicate with proper individuals to clarify instructions or discuss scope or progress of job.
Work overtime as needed.
Travel to remote locations as needed.
Perform other related duties as assigned.
Work within and promote corporate values.