About The Position

Drive growth in parts and service offerings through strategic planning and opportunity identification. Support sales teams in developing, negotiating, and closing product support deals. Lead and coach direct reports, manage performance plans, and conduct regular reviews. Develop and manage annual sales plans and budgets for parts and services. Ensure adequate territory coverage and resource allocation to meet sales targets. Monitor financial performance, including sales, profit margins, and expenses. Oversee commission calculations and ensure alignment with industry standards. Maintain and improve sales tools and systems for quoting and opportunity tracking. Collaborate with Marketing to generate leads and increase brand awareness. Establish best practices for account management and reporting in SalesLink. Partner with Caterpillar and third-party vendors to enhance offerings and competitiveness. Maintain accurate sales materials and engine population data. Resolve customer disputes. Analyze competitive intelligence and recommend strategies to outperform rivals.

Requirements

  • Four-year business management, engineering or similar related degree.
  • Minimum 10 years sales or sales management experience.
  • Excellent communication and interpersonal skills; both verbal and written.
  • Strong time management, team building and leadership skills; ability to work independently and multi-task effectively in a fast-paced environment.
  • Experience with Microsoft Outlook, MS Office, D365, SIS and other position related software.

Responsibilities

  • Drive growth in parts and service offerings through strategic planning and opportunity identification.
  • Support sales teams in developing, negotiating, and closing product support deals.
  • Lead and coach direct reports, manage performance plans, and conduct regular reviews.
  • Develop and manage annual sales plans and budgets for parts and services.
  • Ensure adequate territory coverage and resource allocation to meet sales targets.
  • Monitor financial performance, including sales, profit margins, and expenses.
  • Oversee commission calculations and ensure alignment with industry standards.
  • Maintain and improve sales tools and systems for quoting and opportunity tracking.
  • Collaborate with Marketing to generate leads and increase brand awareness.
  • Establish best practices for account management and reporting in SalesLink.
  • Partner with Caterpillar and third-party vendors to enhance offerings and competitiveness.
  • Maintain accurate sales materials and engine population data.
  • Resolve customer disputes.
  • Analyze competitive intelligence and recommend strategies to outperform rivals.
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