Power Systems Field Technician - Intermediate

Riggs Cat • Springdale, AR

69d

About The Position

The Generator Field Tech is responsible for providing high quality repair service on equipment, in order to respond to customer needs in a positive, caring and timely manner and to ensure maximum value for work performed.

Requirements

• High school diploma or general education degree (GED); or suggest three to five years related experience and/or training; or equivalent combination of education and experience
• Ability to read and comprehend simple instructions, short correspondence, and memos and the ability to write simple correspondence
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
• Ability to provide accurate information to management for quoting
• Obtain or currently possess adequate tooling to perform duties
• Clean driving record and ability to obtain CDL within 90 days of hire for field assignment, must be 21 to be assigned and operate field vehicle

Responsibilities

• Troubleshoot, diagnose, and repair large generators at customer jobsite
• Complete assigned jobs and tasks to meet flat rate times and re-do metric
• Complete related paperwork and access databases required to complete job (work order, parts order, JSA, DBS, SIMS, SIS web, etc) accurately and timely
• Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision
• Diagnose and troubleshoot problems, give recommendations for repairs and make all critical Rental repairs and adjustments
• Test and verify correct operation of all repairs and adjustments
• Apply general failure analysis and procedures to determine proper diagnosis
• Responsible for developing relationships with customers to retain and build future business
• Repair systems as required, including EP Generators, Automatic Transfer switches, Paralleling Switchgears, Electric Governors, Battery Chargers, Manual Clutches, and Schematics

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 251-500 employees