Rental Sales & Equipment Maintenance

Koopman Lumber Co•Uxbridge, MA

4d•Onsite

About The Position

This role is focused exclusively on the Power Shop. As a Power Shop Associate, you’ll support the inspection, maintenance, and repair of power equipment and small-engine tools, ensuring customer and store equipment is safe, reliable, and ready for use. While this position includes some customer interaction, the primary responsibility is hands-on mechanical work in the shop rather than rental counter operations.

Requirements

Strong mechanical aptitude and ability to perform hands-on repair and maintenance work
Experience with small engines, power equipment, or similar mechanical systems preferred
Ability to read work orders, follow instructions, and use basic computer systems (e.g., BisTrack, vendor portals)
Strong attention to detail and commitment to quality workmanship
Ability to safely lift and move equipment using proper lifting techniques
Clear communication skills and a customer-focused mindset
Commitment to following company values, safety standards, and operational objectives
Ability to stand for up to 8 hours
Ability to reach overhead, sit, climb, balance, lift, twist, bend, stoop, and squat
Regular ability to lift, carry, push, or pull up to 50 pounds
Manual dexterity required for equipment handling and repairs

Nice To Haves

Experience with small engines, power equipment, or similar mechanical systems preferred

Responsibilities

Sharpen, repair, and rebuild chainsaw chains, mower blades, blower components, and similar small-engine equipment
Perform basic diagnostics, maintenance, and repairs on customer-owned and store-owned power equipment
Inspect equipment for safety, function, and readiness before return to customers or floor placement
Assemble and prep new power equipment for sale or use
Order parts and supplies as needed; maintain accurate parts and service inventory
Maintain a clean, organized, and safe power shop and work area
Follow all safety procedures, manufacturer guidelines, and internal standards
Properly document service work and repairs completed
Participate in company-sponsored technical training as required
Assist customers with basic questions related to equipment use, maintenance, and repairs
Provide clear guidance on safe operation and care of power equipment
Interact professionally with customers in person and over the phone as it relates to power equipment service
Support a positive, team-oriented work environment
Communicate effectively with store leadership and sales staff regarding equipment status and repairs