Power Platform Project Specialist
About The Position
The Power Platform Project Specialist supports and enhances the organization's Microsoft business applications, including Dynamics 365 CRM, Business Central, and the Power Platform. This role partners with business stakeholders and end users to understand needs, improve workflows, and deliver both small enhancements and larger process improvement initiatives. The specialist helps coordinate feature updates, document requirements, support testing, and ensure solutions align with organizational standards and strategic goals. This position is well suited for a detail-oriented, technically curious individual interested in business systems, digital transformation, and low-code automation.
Requirements
- Understanding of relational data and cloud-based business systems.
- Strong communication , organization, and documentation skills .
- Strong problem-solving and critical-thinking skills.
- Ability to manage multiple tasks and follow structured project workflows.
- Customer-focused mindset with curiosity and willingness to learn new technologies .
- Adaptability in a fast-paced, evolving digital environment.
- Enthusiasm for improving business processes through technology.
- Introductory experience or coursework with Dynamics 365 , including core entities, workflows, and user roles .
- Hands-on experience with Power Apps, Power Automate, or Power BI in solution building, testing, and deployment .
- Experience supporting multi-stakeholder projects, including requirements gathering, task tracking, and UAT support.
- Must have reliable transportation.
Nice To Haves
- Extensive e xperience with Dynamics 365 CRM or Business Central.
- Exposure to Power Platform ALM, security roles, or environment management.
- Experience with Agile or project management concepts.
- Microsoft certifications (e.g., PL-900, MB-910) are a plus.
Responsibilities
- Platform Administration & User Support Perform day-to-day administration and support for Dynamics 365, Business Central, and Power Platform tools.
- Troubleshoot user issues, manage access and security roles, and escalate technical issues when needed.
- Monitor system performance, data integrity, and platform health.
- Assist with routine updates, environment refreshes, solution deployments, and configuration changes.
- Build foundational knowledge of core business processes to support informed system decisions.
- Ensure compliance with security and confidentiality policies when accessing sensitive systems and information.
- Project Coordination & Enhancement Delivery Partner with stakeholders to gather requirements, document processes, and identify improvement opportunities.
- Help define and prioritize system enhancements, fixes, and new features.
- Contribute to project roadmaps, sprint planning, backlog refinement, and Agile ceremonies.
- Support creation of functional specifications and documentation.
- Coordinate user acceptance testing (UAT), validate changes, and capture feedback.
- Track enhancement requests and collaborate with vendors or consultants as needed.
- Process Improvement & Automation Assist in building and maintaining Power Apps, Power Automate workflows, and Power BI reports.
- Identify manual or inefficient processes and propose automation solutions.
- Document workflows, procedures, and best practices.
- Training & User Engagement Support onboarding and training for end users.
- Create user guides, release notes, and basic instructional materials.
- Act as a liaison between IT and business teams, incorporating usability and basic UX considerations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
