Power Manager NC - Field Technician

Talent Acquisition•Charlotte, NC

About The Position

Franklin Energy is redefining the clean energy future as the only integrated provider of comprehensive solutions, combining unmatched expertise in strategic consulting, program delivery, product solutions, and design/build services. Powered by our advanced AI-driven technology platforms, we deliver seamless, tech-driven support across the entire energy service ecosystem to accelerate impactful change and ensure an unmatched customer experience. Since 1994, Franklin Energy has been a trusted partner in protecting communities and our planet, paving the way for a sustainable future for all. Learn more at www.franklinenergy.com and join us in leading the clean energy revolution. Position Summary This position is responsible for performing the installation, removal, modification, inspection, and/or service of a specific type or set of types of Direct Load Control devices while exhibiting safe, courtesy, and helpful behavior and maintaining compliance with company standards. Services are targeted to the residential markets.

Requirements

High School diploma or equivalent required.
1 – 3 years of experience preferably in basic wiring, lighting, HVAC, troubleshooting and/or other technologies installed in commercial/residential applications.
Mechanical and technical aptitude required.
Basic construction knowledge
Basic knowledge of building science/energy auditing
Strong customer service and communication skills.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Must be able to handle a wide work variety and work in a fast-paced environment.
Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload.
Ability to identify and resolve project application issues with customers and trade allies.
Proficient in Microsoft Office, specifically Word, Excel and Outlook.
Strong data entry skills in entering information in tracking systems/databases.
Ability to communicate effectively, both verbally and in writing with customers, clients and employees.
Ability to analyze and interpret data and solve practical problems.
Knowledge of mathematical concepts such as fractions, percentages and ratios.
Self-motivated and able to work independently with limited supervision
Committed to diversity and inclusion
Reliable transportation
Valid driver’s license
Willingness to travel up to 95%

Nice To Haves

Experience in installing technologies, manual labor and using tools.
Background in one or more of the following:
Building science and design
Building envelope
Weatherization or related fields
Building maintenance
Home inspection
HVAC, lighting, controls or renewable energy

Responsibilities

Perform all required duties as directed to install, inspect, modify, remove and/or service DLC devices
Exhibit basic HVAC technical aptitude and understanding
Perform work requiring electrical/electronic usage and mechanical theories and principles
Navigate and understand basic operating components of air conditioning systems
Provide a professional appearance appropriate for a representative of our organization and the client
Ensure the meeting of customer specifications and company quality standards
Complete special projects as assigned
Work in a team atmosphere to collaborate and continuously improve operations year after year
Occasional weekend travel to a job site to accommodate a customer’s need may be required
Participate in the On-Call Rotation system for after-hours service calls
Conduct inventory counts and submit inventory reports as requested by management.
Assure the cleanliness and organization of warehouse locations and fleet vehicle parking areas by regularly assisting with the cleaning and organization of those areas - this includes proper storage of product and recycling materials, if applicable.
Assure assigned fleet vehicles have all safety products located within and attached to the vehicle, and that the vehicles are kept clean and orderly.
Perform routine vehicle safety inspections and submit inspection and maintenance reports to management upon request.