Power Generation Service Supervisor

Florida Detroit Diesel Allison • Fort Lauderdale, FL

85d

About The Position

Florida Detroit Diesel Allison is searching for a Power Generation Service Supervisor. This position is responsible for daily direction and supervision of the service department and Service Technicians.

Requirements

• High School Graduate or General Education Degree (GED) and three to seven years related experience.
• Associates or Bachelor’s degree strongly preferred.
• Prior experience in a shop and/or field service environment required.
• Prior supervisory experience required.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Ability to utilize laptop computers and portable diagnostic tools required.

Responsibilities

• Oversee the daily operations of the service department.
• Manage the distribution of Service Technician workloads and assignments.
• Direct the activities of Service Technicians.
• Manage shop costs to achieve margin objectives.
• Ensure the appropriate manpower and supplies are available to complete work assignments.
• Review in progress and completed jobs to verify scope of work completed appropriately and safely.
• Maintain a clean and safe work environment.
• Assist Service Advisors in responding to and handling customers' service complaints.
• Establish work standards and evaluate Service Technician's performance.
• May handle issues related to warranty work requests.
• May determine need and cost of service repairs.
• Hire, counsel, and discharge Service Technicians as necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees