Power Generation Operations Manager

WESTERN BRANCH DIESEL LLCCharlotte, NC
1dOnsite

About The Position

Curtis Power Solutions, a subsidiary of Indel Power Group, has an opening for an Operations Manager at our location in our Charlotte, NC location.

Requirements

  • 3+ years in operations or service management, preferably in the power generation industry
  • Strong financial, leadership, and customer service skills
  • Experience with repair order workflows and warranty claim processes
  • Excellent communication and organizational abilities

Responsibilities

  • Manage department profitability through labor utilization, cost control, and financial analysis
  • Oversee technician performance, staffing levels, and training
  • Maintain high customer satisfaction through proactive communication and issue resolution
  • Identify and pursue new sales opportunities for parts and services
  • Oversee administrative functions including work orders, billing, and warranty claims
  • Ensure compliance with company policies and power generation service standards
  • Collaborate with other departments to drive overall branch success

Benefits

  • Excellent medical, dental, & vision coverage
  • Health savings account
  • Short-term/long-term disability and employee life insurance
  • 401k, with matching
  • Employee Assistance Program (EAP)
  • Paid Annual Leave
  • Eight Paid Holidays
  • Employee Referral Program
  • On the job paid training
  • Company events and employee recognition programs
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