ICW Group-posted 3 months ago
$95,378 - $160,850/Yr
Full-time • Mid Level
Hybrid • San Diego, CA
1,001-5,000 employees
Insurance Carriers and Related Activities

The purpose of this job is to maintain, negotiate, and establish in-house quality standards and specification, and acts as a consultant to developmental and operational processes, quality practices, and quality audits. This position exists to ensure design quality while making sure that the software adheres to quality standards for testing all software products that are either built in-house or configured on the cloud. This position will also be responsible for establishing and enforcing standards that ensure sufficient quality is delivered within area of assigned responsibilities.

  • Executes tasks that span across multiple systems/processes for one or more business projects/areas.
  • Reviews, analyzes, and evaluates business and IT systems and user needs to determine the best test approach.
  • Estimates, prioritizes, plans, and coordinates test activities.
  • Identifies, records, thoroughly documents, and tracks bugs.
  • Partners with the Development team to perform test via standards based on APIs for communicating between applications.
  • Tracks quality assurance metrics including reporting on pre-defined KPI, defect densities, and open defects counts.
  • Influences quality engineering best practices within the scrum team.
  • Executes and maintains automated regression test suites using open source tools.
  • Follows standards in accordance with company policy and regulation (MAR, HIPAA, ISO 2700, ISO 27001, etc.).
  • Recommends process improvement and strengthens the quality standards and implements those improvements on approval.
  • Audits test deliverables to ensure they meet standards and takes corrective action to mitigate variances.
  • Leads the QA efforts for large initiatives and collaborates closely with external vendor partners (offshore, nearshore) for work assignments, status calls, working sessions, triage calls etc.
  • Develops detailed, comprehensive, and well-structured test plans and test cases.
  • Develops, publishes, and implements test strategy, test plans, and test scripts.
  • Develops and applies testing processes to new and existing products to meet stakeholders needs.
  • Develops and maintains automated test harnesses and libraries.
  • Develops and maintains testing standards, procedures, and guidelines to ensure consistent testing procedures.
  • Creates tests that cover functionality, load, security, etc. at the API and GUI levels.
  • Identifies risks and develops mitigation strategies.
  • Becomes a subject matter expert for one or more business areas and technical product.
  • Delivers quality process training to technical staff.
  • Acts as an internal quality consultant to advise or influence business or technical partners.
  • Performs quality audits across the various IT functions to ensure that quality standards, procedures, and methodologies are being followed.
  • Partners with distributed teams, outside vendors, or offshore testing partners.
  • Coaches and educates others to increase early defect detection rates and decrease defect escape rates.
  • Bachelor's degree from four-year college or university in Computer Science, Information Systems or related field, or equivalent work experience.
  • Minimum 4 years of related experience.
  • Minimum 5 years of IT and/or relevant business experience.
  • Certificated Software Test Engineer (CSTE) or International Software Testing Qualification Board (ISTQB) preferred.
  • CP-SAT Selenium Automation Testing certification preferred.
  • Foundation level API certification preferred.
  • BI Tool Testing Experience such as Power BI or Tableau.
  • Knowledge of ETL pipelines and Data Warehousing.
  • Proficiency in Java.
  • Understanding and Knowledge of Data Governance concepts.
  • Knowledge of Insurance Industry best practices and business workflows.
  • Industry standard certification in Quality Assurance is strongly desired.
  • Strong experience with SQL and SQL and database schema designs.
  • Experience with building automation frameworks.
  • Ability to validate data transformations and perform End-to-End validations for ETL/API enabled integrated systems.
  • Competitive benefits package, with generous medical, dental, and vision plans.
  • 401K retirement plans and company match.
  • Bonus potential for all positions.
  • Paid Time Off with an accrual rate of 5.23 hours per pay period (equal to 17 days per year).
  • 11 paid holidays throughout the calendar year.
  • Support for continued learning.
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