Posting Specialist - Remote

SharecareLincoln, NE
407dRemote

About The Position

The Posting Specialist at Sharecare is responsible for accurately applying and balancing customer payments daily. This role involves processing various payment methods and requires strong analytical skills and attention to detail to ensure accurate financial records and effective collaboration with the accounts receivable team.

Requirements

  • Minimum 1-2 years of clerical work & handling monetary transactions.
  • High school diploma/GED required (associate degree in a business-related field preferred).
  • Excellent verbal and written communication skills.
  • Intermediate knowledge of MS Outlook, Word, and MS Excel.
  • Self-starter capable of adapting to meet fast paced and changing business needs.
  • Ability to function in a collaborative, team-oriented environment.
  • Able to work effectively with all levels of management.
  • Must demonstrate exceptional organizational and communication skills and ability to manage multiple priorities.

Responsibilities

  • Accurately apply customer payments received via mail, bank lockbox, credit cards, and electronic funds transfers to customer accounts based on remittance instructions.
  • Investigate and resolve discrepancies in payments lacking appropriate application instructions, ensuring all payments are correctly applied.
  • Reconcile payments applied to daily bank deposits, ensure accounts are balanced, and promptly address any discrepancies to maintain accurate financial records.
  • Respond professionally to written communications from internal and external sources, addressing inquiries and resolving issues related to cash applications.
  • Meet company deadlines for month-end close responsibilities, ensuring all tasks are completed accurately and on time.
  • Assist in updating and improving documentation of policies and procedures related to cash application responsibilities, ensuring they are current and comprehensive.
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