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Austin Regional Clinic is seeking a Posting Representative to join our team. This full-time position is located at 6210 East US 290 Frontage Road, Austin, TX 78752. The Posting Representative will be responsible for accurately posting payments and adjustments to patient accounts while ensuring compliance with all relevant regulations and maintaining confidentiality. The role is essential in supporting the financial operations of the clinic and involves a variety of tasks that require attention to detail and a strong understanding of medical billing processes. The Posting Representative will review carrier explanations of benefits to ensure accurate reflection of responsibilities among carriers, providers, and patients. This includes opening payment posting batches, recording payment methods, check numbers, deposit dates, and types of payments posted. The representative will also research and determine the appropriate invoices, patient accounts, dates of service, and payors for posting payments. Manual posting of patient and insurance payments will be performed through assigned batches according to designated deposit dates, and necessary adjustments will be generated to ensure correct posting. In addition to payment posting, the representative will be responsible for closing, processing, balancing, and compiling payment posting batches daily. This includes balancing daily posting receipts and accurately entering all batches into the Daily Receipt Activity Summary. The role may also involve contacting insurance carriers for missing payments or explanations of benefits, performing electronic remittance advice (ERA) downloads, and auditing e-remit files for accuracy. The Posting Representative will utilize various payor website systems to obtain accurate patient eligibility and claim details, process credit card payments, and adhere to all company policies, including OSHA, HIPAA, compliance, and the Code of Conduct. Regular attendance and participation in required training sessions are also expected. This position is crucial for maintaining the financial integrity of the clinic and ensuring timely and accurate billing processes.
