FedEx-posted about 1 year ago
$31,200 - $36,795/Yr
Full-time • Entry Level
Remote • Tonawanda, NY
Couriers and Messengers
This job is no longer available
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The Operations Agent is responsible for providing high-quality customer service by resolving customer duty and tax disputes related to import shipments. This role involves filing claims with US Customs & Border Protection (CBP), analyzing claims, and ensuring compliance with applicable laws and regulations. The agent will also manage database entries, monitor time-sensitive disputes, and provide support to other specialists as needed.
