Post Service Financial Concierge - Patient Financial Experience - Fulltime, Days

Texas Health • Arlington, TX

81d • Remote

About The Position

We are seeking a top skilled Financial Concierge to join our fast-paced, high-volume Call Center. This position is primarily remote, but onsite training may be required. The role involves providing exceptional patient financial experience and support.

Requirements

• Strong communication skills.
• Ability to work in a fast-paced environment.
• Experience in a call center or customer service role.
• Knowledge of financial processes and patient billing.

Nice To Haves

• Previous experience in healthcare finance.
• Familiarity with medical billing and coding.

Responsibilities

• Assist patients with financial inquiries and concerns.
• Provide information regarding payment options and financial assistance.
• Handle high-volume calls efficiently and professionally.
• Collaborate with other departments to resolve patient issues.

Benefits

• Monthly bonus opportunity based on performance.
• Remote work flexibility.
• Opportunity to enhance personal goals and values.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities