Post Release Case Manager - Greenville/Spartanburg, SC

Concordance • Greenville, SC

1d

About The Position

About Concordance Concordance’s reentry program is designed to dramatically reduce recidivism by helping individuals with justice involvement lead meaningful, abundant, and joyful lives. Our holistic, evidence-based model offers a wide range of services - therapy, case management, yoga, behavioral health and substance use recovery groups, spiritual care, life skills, medical care, education, and job readiness. Each participant is formally supported by our Care Team for a full year, ensuring stability and long-term success. Now operating in Missouri, South Carolina, and Virginia, Concordance is a national leader in compassionate, innovative reentry care. POSITION OVERVIEW: The Case Manager serves as a trusted guide, advocate, and accountability partner for participants by monitoring progress and helping participants navigate through obstacles. Case Managers facilitate both individual and group sessions with participants and serve as the designated leader of participants’ care teams. The Case Manager collaborates with the care team to ensure participants are obtaining quality support as they advance through the program model.

Requirements

• High School Diploma
• Class E Driver’s License
• Prior experience with justice-involved adults or other vulnerable populations and/or lived experience with recovery or the justice system
• Must have, or be eligible to obtain within first 90 days, Certified Peer Support credential in state of Center
• Experience with documenting participant interactions in case notes
• Familiarity with and endorsement of 12-step programming
• Ability to work 20 hours per week
• Passion for Concordance’s mission
• Energy for a multidisciplinary team environment
• Excellent interpersonal skills as evidenced by compassion, energy, and ability to build rapport
• Ability to foster rapport while maintaining professional boundaries with participants
• High-quality verbal and written communication skills

Responsibilities

• Conduct impactful 1:1 and group sessions, developing a comprehensive understanding of every participant on caseload
• Facilitate group sessions focused on life skills such as money management, healthy sexuality, hygiene, self-care, and refusal skills
• Provide meaningful 1:1 sessions with participants to explore areas for growth and encouragement to persevere, and ensure treatment goals are met
• Uphold the quality and fidelity of Concordance re-entry model curriculum when delivering 1:1 sessions and groups
• Deliver participant Reflections when necessary, in a timely and trauma-informed manner
• Connect participants to community resources such as housing, food, healthcare
• Support Center-wide events
• Perform other tasks as needed
• Document sessions (for individual and groups), including noteworthy participant interactions in electronic record system
• Document Reflections using standard forms
• Collaborate with the Care Team, including the Career Coach, and Therapist assigned to each participant, providing input on progress to ensure consistency in instruction/learning pre-to-post release and alignment with participant goals
• Communicate daily with Center Coordinator regarding participant scheduling needs
• Participate in internal meetings, community partnership meetings and trainings

Benefits

• Competitive salary
• Opportunities for professional development and growth
• A dynamic and supportive work environment
• 401(K) matching program
• Generous PTO
• Wellness Stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees