Post Closing Specialist

Newrez LLC • Langhorne, PA

6d • Onsite

About The Position

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation. DESCRIPTION Essential Functions, Duties, and Responsibilities Post-Closing File Management Ensure receipt of fully executed closing files from closing agents in a timely manner. Review completed packages for accuracy and completeness and facilitate correction when necessary. Deliver completed loan packages to lenders in accordance with required timelines. Issue Resolution & Coordination Obtain signatures on missing or additional documents from lenders, borrowers, and closing agents. Remedy post-closing issues or missing items through direct communication with closing agents and consumers. Monitor and respond to inquiries received via post-closing email inboxes. Compliance & Recording Understand and comply with regulatory requirements related to funding, recording, and company policies. Ensure timely and accurate submission of documents to appropriate counties for recording. Monitor incoming recordings and update ResWare to reflect completed tasks. Documentation & Systems Complete Owner’s and Loan Policies. Perform scanning, uploading, and image management as required. Ability to effectively and accurately convey information to others. Performs related duties as assigned by management.

Requirements

• High school diploma or equivalent required.
• 1–2 years of experience in a mortgage or title funding/closing environment preferred.
• Excellent verbal and written communication skills.
• Strong customer service skills.
• Proficiency with computers in a Windows environment, including Microsoft Excel.
• Strong proofreading skills.
• Ability to work in a deadline-driven, fast-paced, high-volume environment.
• Strong attention to detail and organizational skills.
• Effective problem-solving abilities.
• Ability to manage multiple priorities simultaneously.
• Strong clerical and computer aptitude.
• Ability to work independently and collaboratively within a team environment.
• All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Post-Closing File Management
• Issue Resolution & Coordination
• Compliance & Recording
• Documentation & Systems
• Perform scanning, uploading, and image management as required.
• Ability to effectively and accurately convey information to others.
• Performs related duties as assigned by management.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave/Parental Bonding Leave
• Pet insurance
• Adoption Assistance
• Tuition reimbursement
• Employee Loan Program
• The Newrez Employee Emergency and Disaster Fund is a new program to support our team members
• Newrez NOW: Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
• Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
• Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED