Lead, mentor, and manage the Post Closing team to ensure quality, performance, and adherence to deadlines. Oversee the review and validation of loan documentation for accuracy, completeness, and compliance with Non-QM guidelines. Conduct quality control audits on closed loans to ensure all investor and regulatory requirements are met prior to shipment. Collaborate with underwriting, processing, funding, and secondary marketing to resolve post-closing conditions and deficiencies. Ensure timely delivery of closed loan files to investors and custodians. Identify trends, defects, and process gaps and implement corrective actions. Assist in developing, refining, and enforcing post-closing policies and procedures to improve efficiency and quality. Serve as a subject matter expert for Non-QM post-closing guidelines and investor requirements. Monitor pipeline flow, turn times, and productivity metrics for the Post Closing team. Provide exceptional internal customer service and maintain strong partnerships with internal departments and external investors.