Post-Acute Care Services Assistant, Day Shift, Post-Acute Care

Adventist HealthCare • Silver Spring, MD

52d • $20 - $26 • Onsite

About The Position

Adventist HealthCare seeks to hire an experienced Services Assistant for our Post Acute Care Services Department who will embrace our mission to extend God's care through the ministry of physical, mental and spiritual healing.

As a Post Acute Care Service Assistant you will:

The PAC Assistant processes referrals quickly and effectively through and to admission or non-admission using a variety of systems and resources including (but not limited to) managing the intake phone calls, managing the internal fax system (Focura), and monitoring/processing electronic systems for new referrals and moving referrals, obtaining appropriate documentation for complete referral (ie reach out to physician offices); index documentation using EMR (ie. Focura to HomeCare/HomeBase).
Provides support to the AHC Acute Care Hospital Care Navigation teams by assisting with Post-Acute referral submissions, follow up, and other duties supporting the transition of persons served into Post-Acute Care Services (i.e. initiating and following up on authorizations for patients going to SNF from AHC hospitals, re-staffing referrals to other home care agencies when needed)
Monitors electronic discharge systems for new referrals
Collaborate and communicate with Clinical/non-Clinical liaisons pertaining to referrals
Provides coverage support for PAC Intake team as appropriate
Supports PAC Supervisors and Manager by providing reports, maintains schedules, facility assignments and other assigned projects
Other duties as assigned (may include following up on face-to-face documents, following up on hospitalized patients, updating PECOS enrollment, assisting Medical Records as needed)

Requirements

• High school diploma or equivalent required.
• 3-5 years Home Care, Acute Rehab, Sub-Acute Rehab, or other Post-Acute setting preferred
• 100% of job in the Home Health office

Nice To Haves

• AA Degree in Business or HealthCare preferred

Responsibilities

• Processes referrals quickly and effectively through and to admission or non-admission using a variety of systems and resources including (but not limited to) managing the intake phone calls, managing the internal fax system (Focura), and monitoring/processing electronic systems for new referrals and moving referrals, obtaining appropriate documentation for complete referral (ie reach out to physician offices); index documentation using EMR (ie. Focura to HomeCare/HomeBase).
• Provides support to the AHC Acute Care Hospital Care Navigation teams by assisting with Post-Acute referral submissions, follow up, and other duties supporting the transition of persons served into Post-Acute Care Services (i.e. initiating and following up on authorizations for patients going to SNF from AHC hospitals, re-staffing referrals to other home care agencies when needed)
• Monitors electronic discharge systems for new referrals
• Collaborate and communicate with Clinical/non-Clinical liaisons pertaining to referrals
• Provides coverage support for PAC Intake team as appropriate
• Supports PAC Supervisors and Manager by providing reports, maintains schedules, facility assignments and other assigned projects
• Other duties as assigned (may include following up on face-to-face documents, following up on hospitalized patients, updating PECOS enrollment, assisting Medical Records as needed)

Benefits

• Work life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
• Paid Time Off
• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
• Subsidized childcare at participating childcare centers
• Tuition Reimbursement
• Employee Assistance Program (EAP) support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees