Post Acute Alignment Specialist

Banner Health • Sun City, AZ

9d

About The Position

You have a place in the health care industry. There's more to health care than IV bags and trauma rooms. We support all staff members as they find the path that is right for them. If you're looking to leverage your abilities – you belong at Banner Health. Apply today. Are you a relationship-driven professional with a passion for growth and community connection? Banner Home Care is seeking a dynamic Community Liaison to serve as the vital link between our services and West Valley customers, physicians, hospitals, and community partners. In this role, you'll build strategic hospital relationships, manage referral pipelines, and drive business development with Banner Medical Group (BMG) and Skilled Nursing Facility (SNF) partners—all with a focus on expanding our Medicare market presence and strengthening physician partnerships. We're looking for someone with Home Care, Home Infusion, or Hospice sales/marketing experience and goal-oriented with a proven track record in business development. If you thrive in an autonomous environment, love organizing marketing strategies, and are motivated by results, this is your opportunity! Enjoy the autonomy to shape your territory, the advantage of marketing the trusted Banner name with access to Banner facilities. Be part of a stable, recognized healthcare leader—not a small agency—and make a real impact in the West Valley community! WORK SCHEDULE: Full Time/ 40 Hours Monday - Friday 8:00am-5:00pm LOCATION: All West Valley, Some Central Corridor Ranked in the top 25 percent of all home care agencies in the United States, Banner Home Care is the largest nonprofit, free-standing home care agency in Arizona. We provide intermittent health care for patients of all ages in the comfort of their home. Our home care team is experienced, compassionate and professional, and the results prove that Banner Home Care measures better than the national and Arizona average in almost all Medicare Quality Compare patient satisfaction results. POSITION SUMMARY This position is responsible for providing ongoing information on Banner Homecare services and referral coordination for assigned program(s) and facilities. Upon receipt of a referral, meets with patient/family determines patient needs and assists with correct patient alignment of post-acute services. Assists branch operations in clinical coordination and communication with referral sources. Works in collaboration with Banner Homecare Admission Teams to facilitate timely admissions and further develop key accounts. Must have strong knowledge of governmental regulations, Medicare eligibility requirements, comprehensive understanding of potential care plan needs for the patient and coordination of necessary resources. CORE FUNCTIONS

Requirements

• Must possess a strong knowledge of clinical care as normally obtained through the completion of a degree in nursing, healthcare or related field.
• This position requires the skills, knowledge and abilities in healthcare services sales and marketing typically acquired over three or more years of related sales experience and education.
• The work requires a high degree of organization, the ability to manage time and resources effectively, and the self-starter ability to work independently to achieve goals.
• Effective negotiation, conflict management, customer service and interpersonal relations skills are necessary.
• The ability to communicate effectively verbally, in writing and through common computer software is required.
• Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

Nice To Haves

• Home health and/or hospice experience preferred.
• Additional related education and/or experience preferred.
• Additional related education and/or experience preferred.

Responsibilities

• Develops and maintains contact with key hospital, skilled nursing, assisted living facility, discharge planning services, case management and clinical staff to provide ongoing updates on Banner Homecare services available in the market. Increase admissions within the assigned accounts and meets or exceeds targets.
• Develops a Homecare presence within facilities. Provides education and/or continuing education programs for referral sources within guidelines of facility and company policy. Utilizes appropriate company resources to maintain and develop business opportunities. Maintains market awareness and prepares competitive updates as directed.
• Maintains positive relationships with referral sources, facilitates communication between referral sources, patient and family populations within assigned accounts, and attends professional organization meetings as approved. Maintains and follows patients while in the facility.
• Functions as liaison between referral source and Banner Homecare. Assesses needs of patient/family, assuring that clinical alignment is appropriate and securing appropriate post-acute resources.
• Ensures effective communication and collaboration with program staff and actively participates in weekly program business development meetings. Brings relevant data, reports, as well as information regarding changes within accounts and referral sources. Assists with new staff orientation and physician orientation program as directed.
• Demonstrates competent professional practice, and engages in opportunities for professional growth. Identifies opportunities for and participates in performance improvement activities.
• Works independently under general supervision. The position’s customers are internal and external – Internal: Department Directors and other managers and staff involved with assigned program(s); External: physicians, physician offices, social workers, community-based organizations, and, in general, anyone who might refer a patient to the assigned program(s). This position requires making decisions related to patient care coordination throughout various facilities and with various specialty practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed