POS Analyst

TacoCabana • Hill Country Village, TX

176d

About The Position

The position involves developing, testing, and implementing new POS features, modules, and hardware solutions. The individual will program POS menus and prices, implement system configuration changes as necessary, support the roll-out of new restaurant technologies, perform QA testing on all POS change requests and menu/pricing updates, troubleshoot POS problems, and maintain documentation of processes, procedures, and system configurations.

Requirements

• B.S. in Computer Science or equivalent experience preferred.
• 1-year experience in restaurant/retail IS/IT department preferred.
• Experience supporting POS systems desired.
• Restaurant operations experience preferred.

Responsibilities

• Program the POS system to incorporate new menus, menu items, and pricing as required to support change requests, periodic price increases, limited time offers (LTOs), and new store openings.
• Map new menu items in the reporting database and clear daily POS mapping issues.
• Maintain separate price tiers and configuration settings by brand, market, region, and/or store type, including sales tax rates/rules and kitchen routing schemes.
• Manage POS data sets and configuration files centrally utilizing enterprise management tools.
• Collaborate with Marketing and Operations to ensure the programming changes provide the desired operational results in the restaurants.
• Coordinate & perform QA testing of all restaurant-level changes prior to deployment.
• Maintain the online ordering system and integration with restaurant POS systems.
• Support the development and testing of new restaurant technologies such as POS, online ordering & catering systems, line-busting, kiosks, features, digital menu boards, mobile apps, loyalty programs, etc.
• Deploy approved configuration/software updates to the restaurants timely and accurately.
• Coordinate with Operations and Training on field communications regarding system updates.
• Maintain documentation as directed by IT Management for SOX/PCI compliance, operational procedures, change documentation, and system configuration.
• Keep abreast of new technologies and evaluate/report on new technologies and initiatives as directed by IT Management.
• Maintain confidentiality of sensitive company material and information.
• Keep Manager and other key personnel informed of assignment and system status via timely communication and weekly written status reports.
• Weekends, holiday, and nighttime support will be required as necessary. Occasional travel.
• Other duties as assigned.

What This Job Offers

• Industry: Food Services and Drinking Places
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees