Portfolio Value Executive

NICE

4d

About The Position

A NICE Portfolio Value Executive is an industry expert who supports both the customer and NICE to develop the long-term strategic value-based roadmaps leveraging NICE solutions. The Portfolio Value Executive is aligned to key sales opportunities and represents the full NICE portfolio. They engage directly with customers at the executive level (including C-suite) to understand and assess comprehensively the customer’s business needs, objectives and pain points. The Portfolio Value Executive provides the client value-based business assessment (including ROI) so they can understand the incremental value of NICE and the solutions and services provided. The client is enabled to make operational and financial based investment decisions.

Requirements

• At least 10 years of experience in: Strategy, business, and / or technology consulting, leading transformation, or P&L responsibility within a blue-chip company or Senior leadership role in running a contact center organization.
• Has executive presence and exceptional communication and presentations skills that build confidence and credibility.
• Able to confidently explain complex value models in a clear simplified manner.
• Demonstrate the ability to develop relationships with the 'C' or VP level business users to articulate business value and influence strategic application of NICE solutions.
• High level of competency in using complex Excel models and creating compelling PowerPoint presentations.

Responsibilities

• Take an objective consultative approach, engage in thorough needs assessment interviews from customer C-level executives down to agent/front line level.
• Identify customer's corporate strategy, goals and initiatives that will drive investment decisions and link to the financial business assessment.
• Understand a customer's corporate financial position, the drivers of profitability, OpEx and CapEx budgets along with key KPIs that drive customer investment decisions.
• Understand key decision makers (including c-level executives) priorities, KPI's and financial goals that drive their individual decision criteria.
• Manage and interpret customer requirements through astute discovery skills to understand, anticipate and match customer gaps and capabilities to the NICE portfolio of solutions and services.

Benefits

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment!
• As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations.
• If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees