Portfolio Operations Lead Analyst - Express Scripts - Remote

Cigna Healthcare

21h • Remote

About The Position

This role manages operational and administrative tasks for portfolio execution, governance, and reporting. It maintains accuracy and consistency in intake, tracking, and communications, ensuring compliance with BPO standards. At The Cigna Group, the company is dedicated to improving the health and vitality of those they serve through their divisions Cigna Healthcare and Evernorth Health Services, committed to enhancing the lives of clients, customers, and patients.

Requirements

• High school diploma
• Strong attention to detail and data accuracy.
• Experience with intake, tracking, and governance in a matrixed environment.
• Proficiency in collaboration/reporting tools (Excel, PowerPoint, etc.).
• Strong written and verbal communication skills.
• Ability to work independently and meet deadlines.
• If working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Responsibilities

• Support portfolio intake, ensuring submissions meet BPO standards.
• Maintain accurate portfolio tracking documents.
• Coordinate intake reviews and governance checkpoints.
• Prepare and maintain portfolio reports and dashboards.
• Ensure data quality and consistency across reporting tools.
• Coordinate governance materials and action logs.
• Provide daily operational support and meeting coordination.
• Serve as a central coordination point.
• Promote adherence to BPO standards and timelines.
• Identify and report gaps or risks in processes.
• Document and improve processes and templates.
• Draft clear portfolio communications.
• Support escalation and decision tracking.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees