Portfolio Manager (Landlord)

Housing Authority Of Jackson County•Medford, OR

About The Position

The Housing Authority of Jackson County (HAJC) is looking for a seasoned housing professional who can combine regulatory expertise, empathetic leadership, and strong property management skills. As a Portfolio Manager II, you’ll be entrusted to oversee operations across multiple properties, support site managers, and ensure lease compliance across a diverse, mission-driven housing portfolio. This role is ideal for someone who wants to lead with both heart and structure, ensuring residents are supported, property standards are met, and Housing Authority programs are administered with excellence.

Requirements

At least 2 years of experience in property or portfolio management, especially in affordable housing or related programs
Bachelor’s degree or equivalent experience in a relevant field
Strong knowledge of landlord/tenant law, eviction processes, and lease enforcement
Possession of, or the ability to obtain within one year of hire, a certification in LIHTC, HOME, or another recognized affordable housing program. (required and enforced)
Outstanding communication and problem-solving skills
The ability to coach, support, and lead staff effectively while balancing resident needs and regulatory responsibilities
A valid driver’s license and willingness to travel locally between sites

Responsibilities

Supervise and mentor on-site property managers
Ensure all lease agreements, HUD guidelines, and Fair Housing laws are followed
Review rent calculations, manage annual eligibility re-certifications, and maintain tenant files
Respond to tenant complaints and resolve disputes, often through mediation or legal follow-up
Partner with maintenance staff, legal services, and community agencies to ensure residents thrive
Uphold HAJC’s high standards of documentation, professionalism, and confidentiality