The Portfolio Manager is a member of the management team that will manage approximately 700 residential units encompassing LIHTC units and Senior Housing/Assisted Living facilities. They are responsible for the oversight of the physical maintenance, compliance, and financial programs of their assigned RB real estate portfolio. The Portfolio Manager ensures HQS/Section 8 standards are met to minimize failure of inspections. Specific responsibilities include: · Perform monthly and quarterly budget review for submission to Director of Property Management. · Oversee maintenance contract review and execution for portfolio. · Ensure the timely completion and execution of annual recertifications and lease renewals for portfolio · Ensures that vacancies are ready for rent-up within a 30-day window. · Prepares capital request documents and Payscan invoices less than $5,000.00. · Ensures that buildings are operating within prescribed budgets. · Conducts monthly review of compliance violations report, to Identify operating and maintenance issues proactively and ensure all violations are cleared in a timely manner. · Conducts annual on-site walkthroughs of all properties in portfolio. · Establishes good relationships and consistent tenant/landlord engagement across the portfolio. · Maintains open communication with senior management, fellow Portfolio Managers, and Compliance and Collections teams. · Ensures staffing patterns are complete at all times in coordination with Administration/Human Resources. · Finalizes documents for hiring new staff and terminations. Gives input to Operations team for hiring and terminations. · Use Paycom to ensure accuracy and timely completion of timesheets. Updates Paycom to reflect changes in portfolio. · On call 24 hours for emergencies. · Ensures all appropriate communications to tenants and staff are posted in buildings during emergencies and service disruptions. · Leads, coaches, and supports Property Managers, Assistant Property Managers, and Maintenance Supervisors by setting expectations, monitoring performance, and ensuring compliance with company policies and standards. · Other duties as assigned. Occupancy Coordination · Enforce full occupancy at all 202 Buildings. · Supervise all new applicants with related paperwork and processes during their initial application period and ensure their application and verifications meet HUD standards. · Supervise move-out procedures and ensure PMs are following procedures to successfully close out a resident account. · Ensure PM is meeting monthly receivables and reporting legal updates in a timely manner. Compliance Coordination · Ensure all tenant information is accurate in the physical file, Yardi, and all required resources. · Complete and/or oversee monthly HUD regulations: · Perform monthly vouchering. · TRACS monitoring. · Monthly EIV reports. · AFHMP compliance. · Cure monthly discrepancies. · Supervise and audit PM team to ensure properties are MOR prepared at all times. · Oversee all audit requests, assist, and answer all findings in a timely fashion. Maintenance Coordination · Work alongside maintenance team and PMs to ensure building inspections and preventive maintenance are performed to ensure buildings are always REAC READY. · Collect and oversee monthly maintenance reports in Yardi. · Collect and approve all contractor bids and oversee maintenance projects. · Ensure the maintenance team and PMs are curing and answering any/all violations in a timely manner. · Work alongside code compliance for current and upcoming local laws and ensure properties meet government standards at all times. · Accompany auditors during inspection periods to ensure building compliance.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees