Portfolio Director IS Finance

MemorialCare-posted 9 days ago
$169,187 - $226,283/Yr
Full-time • Director
Hybrid • Fountain Valley, CA
1,001-5,000 employees
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The Portfolio Director, IS Finance & Portfolio Transparency provides oversight for Information Services (IS) financial management, labor transparency, and value realization. This role is responsible for establishing and institutionalizing disciplined approaches to IS labor tracking, financial transparency (TBM/showback), and business capability modeling to ensure MemorialCare’s IS investments are aligned with strategic priorities and deliver measurable value. Serving as a key contributor within the IS Finance Portfolio, this role partners closely with IS leadership, Finance, clinical and business executives, and governance committees to provide clear insight into what IS resources are working on, what IS services cost, and how IS investments support business outcomes. The Portfolio Director plays a critical role in enabling data-driven decision-making, portfolio prioritization, capacity planning, and long-term financial sustainability.

  • IS Labor Transparency, Work Tracking & Capacity Management Establish and maintain enterprise-wide IS labor tracking and capacity management practices using ServiceNow.
  • Define and enforce standardized IS labor logging and work categorization aligned to ITIL frameworks and essentiality.
  • Provide leadership with transparent, actionable dashboards showing labor allocation, utilization, and capacity across IS teams.
  • Introduce forward-looking capacity forecasting to support portfolio planning, prioritization, and governance decisions.
  • Embed labor data into IS governance forums to support demand management and resource optimization.
  • IS Financial Transparency (TBM / Showback / Cost Management) Lead the design and implementation of IS financial transparency capabilities, including TBM-aligned taxonomy and cost models.
  • Partner with Finance and IS leaders to validate data sources, cost allocations, and reporting cadence.
  • Deliver enterprise-level insight into IS spend across labor, vendor services, applications, and infrastructure.
  • Integrate financial and labor data to provide a unified view of cost, effort, and value.
  • Identify cost optimization opportunities and support reinvestment into strategic priorities.
  • Business Capability Modeling & Value Articulation Develop and maintain IS business capability models that clearly articulate how IS functions support MemorialCare’s strategic and operational priorities.
  • Partner with business and clinical leaders to validate capabilities and ensure alignment with enterprise needs.
  • Map IS labor and spend to business capabilities to demonstrate value, trade-offs, and investment impact.
  • Use capability models to support portfolio prioritization, capital planning, and multi-year IS strategic roadmaps.
  • Enable IS leadership to clearly communicate what IS does, what it costs, and how it supports business outcomes.
  • Governance, Reporting & Decision Support Provide enterprise-level dashboards, KPIs, and insights to the CIO, Executive Team, and governance committees.
  • Support capital planning, annual budgeting, and long-range financial planning with transparent, defensible data.
  • Ensure financial and labor transparency outputs are integrated into portfolio governance and investment decision-making.
  • Serve as a trusted advisor to IS and business leadership on financial trade-offs, capacity constraints, and value realization.
  • Leadership & Continuous Improvement Lead and mentor analysts and leaders supporting IS financial management and transparency.
  • Establish standards, processes, and tools that advance IS portfolio and financial management maturity.
  • Drive continuous improvement through benchmarking and best practices (e.g., Gartner, Epic benchmarks, Most Wired).
  • Adapt quickly to emerging organizational priorities and evolving financial and regulatory requirements.
  • 5 years of progressive experience in healthcare portfolio management, IT financial management, or IS/IT operations.
  • Demonstrated success implementing IS labor tracking, financial transparency, or TBM frameworks in a complex organization.
  • Strong understanding of healthcare operations, including hospitals, medical groups, and managed care environments.
  • Proven ability to partner effectively with Finance, IS leadership, and executive stakeholders.
  • Strong executive presence with the ability to influence enterprise decision-making using data and insights.
  • Experience working in fast-paced environments with competing priorities and ambiguity.
  • Exceptional analytical, communication, and relationship management skills.
  • Bachelor’s degree required
  • Master’s degree strongly preferred.
  • TBM, Lean Six Sigma, ITIL, or equivalent certifications preferred
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