Portfolio Coordinator - Land Rover Denver

Holman Automotive•Littleton, CO

43d•$21 - $27

About The Position

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Land Rover Denver is currently looking for a Portfolio Coordinator to join their team! What will you do? Our Portfolio Coordinator is responsible for using a consultative, customer-focused approach to assist customers with their lease-end process and loan maturities and maintaining our loyal portfolio of existing lease and loan accounts performing the following duties:

Requirements

One year of related sales experience or customer service experience preferred
Clean driving record or minimal violations

Responsibilities

Build relationships with existing customers, beginning at least 6 months prior to the end of their lease and throughout their loan
Explain lease return process to customer to ensure that all components are clear and understood
Create compelling proposals to retain customers with the brand
Offer upgrade opportunities and trade appraisals to our Service customers during their visits
Completes all paperwork and arranges for return of vehicle