Portfolio Community Manager

Ravenel Associates•Charleston, SC

17d

About The Position

Portfolio Community Manager Ravenel Associates Inc. is searching for an experienced Portfolio Community Manager to manage premier regimes and HOA communities in Charleston County at an upscale Resort island. A Portfolio Community Manager is responsible for providing the overall supervision of assigned community associations. The Community Manager interacts with internal and external customers including homeowners, vendors, board members and committee members, as well as Ravenel team members.

Requirements

2+years Community Association experience
High School diploma required, Bachelors preferred
Must have a certification in Community Management (CMCA, AMS, PCAM)
Must have the ability to maintain a professional demeanor at all times
Strong organizational skills and the ability to work in a fast-paced environment are critical
Must have excellent time management skills and the ability to multi-task
Must be competent in all Microsoft Office products.

Responsibilities

Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures.
Acts as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
Attend Board/ARB meetings per the management agreement.
Prepare and present annual budget to Board of Directors
Prepare Board packages according to established time frames.
Maintain contract files relating to the operations of the Association.
Assist Board of Directors/ARB with architectural review process and/or routine inspections as necessary.
Responsible for maintenance of web portals and community files.
Responsible for routine and special project vendor management.
Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow up actions as required.
Speak with empathy and kindness to all homeowners and vendors.
Excellent problem solving skills.
Other duties as assigned.