About The Position

We are seeking a licensed Community Manager who brings both operational discipline and a high level of customer service to their work. This role is well suited for professionals with experience in community association management, hospitality, hotel or resort operations, or other service-focused environments, provided they hold an active Florida LCAM license. An active Florida LCAM license is required for this position.

Requirements

  • An active Florida LCAM license is required for this position.
  • High School Diploma Required
  • Licensed (Community Association Manager) required for consideration. License per-Florida Statues 468
  • Proven experience in community management, property management, or related fields.
  • Strong organizational and leadership skills with the ability to multitask effectively.
  • Excellent communication and interpersonal skills to engage with homeowners, board members, and external stakeholders.
  • Proficiency in fiscal management, budget development, and reporting.
  • Advanced Knowledge of HOA regulations, compliance issues, and governance procedures.
  • Ability to manage conflict resolution and maintain professionalism in challenging situations.
  • Commitment to upholding ethical standards and promoting a positive community environment.

Nice To Haves

  • Two or more years of Community Association Manager (Licensed) experience or related business experience preferred.
  • Proficiency in Microsoft Office Suite and property management software is advantageous.

Responsibilities

  • Serve as the primary point of contact for Boards of Directors, providing guidance on day-to-day operations and statutory responsibilities.
  • Maintain working knowledge of Florida Condominium Statutes and Association governing documents, including Declarations, Bylaws, and Rules.
  • Participate in continuing education to ensure ongoing compliance and best practice.
  • Maintain regular communication with Board leadership to review projects, priorities, and concerns.
  • Manage owner and resident communications with professionalism, empathy, and clarity.
  • Address issues in a timely, solutions-oriented manner.
  • Track and proactively manage key dates such as contract expirations, insurance renewals, inspections, and statutory deadlines.
  • Maintain accurate and well-organized Association records, logs, and files in accordance with Florida law.
  • Review monthly financial statements and ensure timely delivery to the Board.
  • Assist with annual budget preparation, reserve recommendations, and payable approvals.
  • Coordinate with accounting staff to support accuracy and transparency.
  • Prepare agendas, Board packets, and management reports.
  • Attend Board meetings and provide clear updates on operations, vendors, and ongoing projects.
  • Review and proof owner communications to ensure clarity, accuracy, and compliance.
  • Conduct regular property inspections and identify maintenance or operational concerns.
  • Coordinate vendor bids, contracts, and projects.
  • Monitor vendor performance and keep the Board informed of progress and outcomes.
  • Assist the Board with delinquency processes and provide regular status updates.
  • Respond to after-hours emergencies as needed.
  • Enforce governing documents consistently and professionally.
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