Portfolio Business Liaison - Express Scripts - Hybrid

The Cigna Group • St. Louis, MO

3d • Hybrid

About The Position

The Portfolio Business Liaison plays a critical role in coordinating, prioritizing, and advancing PBM (Pharmacy Benefit Management) projects across the organization. The Portfolio Business Liaison supports Pathfinder updates, financial and operational reporting, and process improvements. They help translate business needs into actionable work, maintain visibility across initiatives, and support project momentum. This position partners closely with teams across Care Solutions, EviCore, PBM Benefits, and broader enterprise stakeholders.

Requirements

• High school diploma required.
• Understanding of health insurance, healthcare operations, PBM, or related fields required.

Nice To Haves

• Experience in portfolio, project, or program management preferred.
• Ability to support problem‑solving across business and operational challenges preferred.
• Strong organizational skills and ability to manage multiple competing priorities preferred.
• Effective communication skills for presenting updates, discussing project status, and working with stakeholders at multiple levels preferred.
• Strong analytical and problem‑solving skills, with the ability to work collaboratively across teams preferred.
• Flexibility and resilience in a dynamic, changing environment preferred.
• Ability to build relationships, influence without authority, and navigate a complex organizational structure preferred.

Responsibilities

• Operate effectively in a fast‑paced, project‑driven environment with shifting priorities.
• Build strong, collaborative relationships across business units and project teams.
• Support the creation, review, and communication of project‑related financial, performance, and portfolio reporting.
• Serve as a key liaison, ensuring business needs, risks, and priorities are accurately communicated and represented within portfolio discussions.
• Partner with cross‑functional teams to identify issues, develop solutions, and maintain project progress.
• Use Microsoft Excel and other tools to support project tracking, data analysis, and portfolio reporting.
• Communicate clearly—verbally and in writing—and maintain strong organizational and follow‑through skills.
• Provide excellent service to business partners by being responsive, detail‑oriented, and solution‑focused.
• Manage and prioritize multiple projects or workstreams; escalate issues and make independent decisions when necessary.
• Learn and apply new portfolio tools, processes, and techniques to improve workflow efficiency and project readiness.
• Ensure alignment between business priorities and portfolio planning.

Benefits

• Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
• We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED