Portfolio Assistant

Kidder Mathews Careers•Seattle, WA

3d•Onsite

About The Position

Kidder Mathews has been a leader in the commercial real estate industry for over 56 years, fostering an innovative and dynamic work culture with more than 100 "best workplace" awards. Now the largest fully independent commercial real estate firm in the Western U.S., Kidder Mathews has over 900 professionals across 19 offices in Washington, Oregon, California, Idaho, Nevada, and Arizona. We offer a complete range of brokerage, appraisal, asset services, consulting, and debt & equity finance services for all property types. The firm averages $9 billion in transaction volume, manages more than 58 million square feet of space, and conducts 2,400 appraisal, consulting, and cost segregation assignments annually. Join us and find out what makes Kidder Mathews one of the best places to work. The Portfolio Assistant assists the Manager(s) in the day to day management of all aspects of operations for the assigned portfolio, in accordance with the goals and objectives of the individual Clients. Depending upon the composition of the Asset Services Team, the Portfolio Assistant may perform some of the duties of the Administrative Assistant.

Requirements

Good communication and organizational skills.
Professional Ability to build relationships with clients, vendors and internal partners
l communication etiquette with good oral and written communication skills
Demonstrated ability to prioritize, multi-task and utilize resources to execute tasks within a deadline-oriented environment
Ability to speak, write and understand English
Exceptional attention to detail
Strong customer service skills with the ability to interface with prospective tenants, owners, employees and management
Demonstrated initiative and trouble shooting skills
Demonstrated understanding of the budgeting process
Demonstrated understanding of lease documents and contracts
Demonstrated ability to recognize high quality maintenance work
Demonstrated ability to draft quality, well written letters, reports and memos
High School Degree or Equivalent
PC literate (Internet, Word, Outlook, Microsoft Office Suite) Strong Excel skills
5+ years commercial property management experience

Responsibilities

Partner with Manager(s) and leasing team members to ensure that all vacant space is in “market ready” condition
As directed by Manager(s), read new lease and prepare lease abstract
Review annual CAM reconciliations as assigned by Manager(s)
Report findings/recommendations to Manager(s)
Assist Manager(s) with annual budgeting process, to include re-bid of service contracts as directed by Manager(s)
Review monthly operating statements and drafts monthly owner operating report for final review and approval by Manager(s)
As assigned by Manager(s), respond to and resolve tenant concerns
As directed by Manager(s), meet with tenants as required to ensure that tenant needs are met, and that high quality property management service is achieved
As directed by Manager(s), perform weekly and/or monthly physical property inspections and report findings to Manager(s)
Follow through on any needed repairs or maintenance as directed by Manager(s)
Prepare vendor contracts for Manager(s) review and approval
As assigned by Manager(s), interface with property vendors and contractors to ensure prompt response to maintenance issues
Ensure on-going contracted vendor services are performed on schedule, and that services meet contract specifications
As directed by Manager(s), review specifications and makes recommendations to Manager(s) for necessary changes or updates
Request and review bids from contracted service providers; make recommendations to Manager(s)
As directed by Manager(s), partner with Building Engineers or contracted maintenance staff to schedule repairs and work orders
Maintain courteous, service-oriented rapport with tenants and owners
Promote and foster confident, comfortable relationships with tenants and owners
As directed by Manager(s), oversee tenant move in and move out process
As directed by Manager(s), Conduct move in and move out walk throughs with tenant
Conduct new tenant orientation
As directed by Manager(s), make collection calls to delinquent tenants
As directed by Manager(s), conduct walk throughs, with contractor and tenant during construction process
Attend construction meeting; take meeting minutes
Maintain construction file
Perform other duties or projects as requested