PORTFOLIO ADMINISTRATOR

Mayo Clinic

114d • Remote

About The Position

This role will provide critical support to the TPRM Office within the Risk Management function. The ideal candidate will demonstrate the ability to effectively support multiple stakeholders and thrive in a dynamic, fast-paced environment. High-performing individuals will have opportunities for further development and expanded responsibilities within the risk function. Key responsibilities include managing onboarding activities and overseeing the TPRM (Third-Party Risk Management) inbox. The role will also be accountable for maintaining documentation and driving continuous process improvement. This position requires regular interaction across all levels of the organization and will assist in the creation and coordination of TPRM-related requests. The Portfolio Administrator for the TPRM Office provides essential support across third-party risk management activities.

Requirements

• Bachelor's degree with a minimum of five (5) years of relevant experience in healthcare, supply chain logistics, finance, business, nursing, or other clinical areas
• Broad knowledge of Mayo Clinic's clinical, financial, and administrative systems and applications
• Strong verbal and written communication skills
• Proven ability to work effectively in team-oriented environments
• Demonstrated customer service experience, with the ability to manage stakeholder relationships and deliver responsive, solution-oriented support
• Adaptability and flexibility in dynamic work settings
• Ability to manage and prioritize multiple tasks simultaneously
• Experience supporting cross-functional departments, including Risk, Supply Chain Management, and Legal
• Time management skills to meet critical deadlines
• Demonstrated analytical and project management experience

Nice To Haves

• Relevant certifications may be considered in lieu of experience
• Master's degree (MBA, MHA, etc.) preferred
• Preferred certifications: PMP, CISSP, CTPRP
• Comfort with emerging technologies and agile environments
• Awareness of TPRM processes
• Proactive approach to innovation and process improvement

Responsibilities

• Facilitating onboarding processes for vendors and products
• Ensuring data integrity across vendor and product records
• Assigning TPRM resources to incoming requests
• Managing stakeholder communications, including monitoring a shared inbox
• Maintaining documentation and supporting process workflows
• Delivering high-quality customer service to internal and external stakeholders by responding to inquiries, resolving issues, and ensuring a positive experience throughout the TPRM lifecycle
• Collaborating across multidisciplinary workgroups and actively contributing to projects, meeting facilitation, and stakeholder presentations
• Engaging stakeholders with sensitivity to competing perspectives and resolving ambiguous challenges
• Managing vendor relationships and understanding customer requirements across Mayo and external collaborations
• Participating in special projects and tasks as assigned

Benefits

• 100% remote work; individual may live anywhere in the US

What This Job Offers

• Industry: Hospitals
• Education Level: Bachelor's degree