Portfolio Administrator - Institutional Asset Management

PNC • Baltimore, MD

2d • Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Portfolio Administrator within PNC's Institutional Asset Management organization, you will be based in Baltimore, MD. As a Portfolio Administrator within PNC’s Institutional Asset Management (IAM) team, you will provide essential operational, investment, and administrative support to investment managers and custody professionals serving nonprofit organizations, corporations, retirement plans, unions, insurance entities, and other institutional clients. This role is critical to delivering a seamless client experience and supporting our team’s commitment to trusted relationships, flawless execution, and high-quality insights. Responsible for the proper and consistent execution of account administration of PNC Private Bank Investment Management, IRA, and other Non-Trust Accounts in compliance with legal and fiduciary regulations, policies and procedures. Performs the administration of assigned accounts in accordance with governing documents, state law, and AMG policy and procedure. Completes administrative account reviews and activities and resolves routine issues with minimal complexity. Utilizes the full breadth of the PNC Private Bank systems to support the investment management of a limited portfolio of accounts with relatively low complexity and fiduciary risk. Depending on business segment, may also engage in investment support and administrative activities for the investment management business. Collaborates with internal partners to solve problems, and escalates anticipated or known account / client issues and concerns. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

• Account Management
• Accuracy and Attention to Detail
• Effective Communications
• Fiduciary Responsibilities
• Problem Solving
• Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program.

Nice To Haves

• Strong attention to detail with the ability to produce accurate, client ready work.
• Analytical mindset with interest in financial markets and investment concepts.
• Excellent communication and organizational skills.
• Comfort learning and navigating multiple systems and data sources.
• Ability to work collaboratively, and manage multiple priorities, in a fast paced, team oriented environment.

Responsibilities

• Prepare high-quality client reports, portfolio book reviews, and related materials, ensuring all performance data and analytics are accurate and ready for delivery.
• Support the Investment Team with portfolio rebalances, trade preparation, and modeling activities.
• Maintain detailed and accurate client account information across multiple systems.
• Collect and consolidate financial information from multiple internal sources each day and prepare an accurate comprehensive spreadsheet of all cash transactions.
• Monitor intraday cash flows to ensure all movements are executed accurately, timely, and in accordance with established procedures.
• Conduct thorough research and provide timely, accurate responses to client inquiries, ensuring high-quality service experience and effective issue resolution.
• Become a subject-matter expert in core IAM systems including Salesforce (CRM), Seismic, Co-Pilot, our proprietary trust platform, Pinacle, I-Hub, FactSet, Tableau, and others.

Benefits

• PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
• Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
• In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees