Portfolio Administration, Associate Director (CLO Middle Office)

Alter Domus • Detroit, MI

3d • $80,000 - $130,000 • Hybrid

About The Position

Champion Alter Domus brand, ensuring superior service is being consistently delivered. 
Expert in end-to-end business line process. Ability to communicate process to internal and external parties. 
Provide strategic direction of business unit and initiatives. Work with Director and Managing Director to move forward. 
Manage P&L of team. Be efficient in use of headcount. 
Take full ownership of client deliverables, delegation of duties while ensuring team members are taking appropriate ownership and executing tasks. 
Conduct regular workflow reviews with staff to ensure optimal execution. 
Perform active relationship Management role and manage issues as they arise objectively and directly with the client for resolution. 
Subject Matter Expert at Alter Domus on client engagements. 
Coach, mentor, and support team through all aspects of assignments. 
Ensure training and development of staff is appropriate and consistent. 
Lead, develop and mentor career path of team members. 
Mastery of internal workflows, processes, and management of deadlines. 
Understand other business unit functions within DCM and how it impacts the team; and 
Proactively expand client relationships by recognizing their needs and understanding Alter Domus suite of services. 
Ensure exceptions are cleared and procedures and regulations are followed.

Requirements

• Bachelor’s degree in finance, accounting, business, or economics preferred.
• 5+ years of professional experience within a business or finance related capacity.
• Basic knowledge of loan operations, or loan securitization with some product knowledge and/or customer service.
• Experience in direct management and training of team members preferred.
• Ability to independently research and resolve problems.
• Responsive, friendly, professional, highly organized, and superb communication.
• Solid Microsoft Excel experience.
• Exceptional attention to detail and able to thrive within a high-volume data entry environment with both proficiency and accuracy.
• Demonstrates willingness to work within a deadline-driven environment.

Nice To Haves

• Knowledge or familiarity with Bloomberg, performance systems, and other loan research and analysis tools is a plus.

Responsibilities

• Champion Alter Domus brand, ensuring superior service is being consistently delivered.
• Expert in end-to-end business line process. Ability to communicate process to internal and external parties.
• Provide strategic direction of business unit and initiatives. Work with Director and Managing Director to move forward.
• Manage P&L of team. Be efficient in use of headcount.
• Take full ownership of client deliverables, delegation of duties while ensuring team members are taking appropriate ownership and executing tasks.
• Conduct regular workflow reviews with staff to ensure optimal execution.
• Perform active relationship Management role and manage issues as they arise objectively and directly with the client for resolution.
• Subject Matter Expert at Alter Domus on client engagements.
• Coach, mentor, and support team through all aspects of assignments.
• Ensure training and development of staff is appropriate and consistent.
• Lead, develop and mentor career path of team members.
• Mastery of internal workflows, processes, and management of deadlines.
• Understand other business unit functions within DCM and how it impacts the team
• Proactively expand client relationships by recognizing their needs and understanding Alter Domus suite of services.
• Ensure exceptions are cleared and procedures and regulations are followed.

Benefits

• Support for professional accreditations
• Flexible arrangements, generous holidays, plus an additional day off for your birthday!
• Continuous mentoring along your career progression
• Active sports, events and social committees across our offices
• 24/7 support available from our Employee Assistance Program
• The opportunity to invest in our growth and success through our Employee Share Plan
• Plus additional local benefits depending on your location

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees