Porter - Pensacola Honda

Sonic Automotive•Pensacola, FL

23h•Onsite

About The Position

The Service Greeter/Porter at Pensacola Honda is responsible for ensuring smooth and efficient traffic flow of service customer vehicles through the facility, thereby increasing customer convenience and maintaining an orderly service parking area. This role involves greeting customers, recording vehicle details, managing service traffic, parking and retrieving vehicles, installing protective covers, delivering keys and repair orders to Service Advisors, and maintaining a clean and safe service drive area.

Requirements

Ability to perform each essential duty satisfactorily
Authorized to work in the USA
Ability to perform duties and responsibilities in a safe manner
Ability to pass pre-employment testing to include background checks, MVR, drug test, credit report
Valid driver license

Responsibilities

Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location
Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around)
Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up
Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation
Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business
Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service
Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot
Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.
Drives vehicles to and from service lane, service stalls, and parking lot as needed.
Makes key tags for vehicles
Maintains a professional appearance
Performs other duties as assigned
Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.