About the position
The Service Greeter/Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience and maintaining an orderly service parking area.
Responsibilities
- Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location
- Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around)
- Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up
- Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation
- Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business
- Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service
- Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot
- Maintains a clean and safe service drive area, free of trash, water, leaves and dirt
- Drives vehicles to and from service lane, service stalls, and parking lot as needed
- Makes key tags for vehicles
- Maintains a professional appearance
- Performs other duties as assigned
- Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor
Requirements
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
- All applicants must be authorized to work in the USA
- All applicants must perform duties and responsibilities in a safe manner
- All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license
Benefits
- Comprehensive training
- Competitive compensation
- Unparalleled benefits
