Porter - Grand Canyon South Rim

Xanterra Parks & Resorts • Grand Canyon, AZ

378d • $15

About The Position

Join our Lodging team at Grand Canyon National Park, where you will play a vital role in providing warm and friendly hospitality to our guests. As a Porter, your primary responsibilities will include cleaning lodging public areas and performing minor repair work. This full-time, year-round position offers a typical schedule of 40 hours per week, which may include weekends, evenings, and holidays. You will be part of a welcoming community that shares a passion for the environment and crafting memorable experiences for visitors to one of the Seven Natural Wonders of the World.

Requirements

• Ability to complete assigned tasks without close supervision.
• Willingness to help out in all areas of the Rooms department.
• Ability to work any shift within the 24 hour operation.
• Good communication and interpersonal skills with the ability to interact with and project the image of professionalism, friendliness and willingness to provide personalized service.

Responsibilities

• Keep lodge public areas such as restrooms, lobbies, entryways, walkways, hallways, and assigned outdoor areas clean throughout shift.
• Wear the required personal protective equipment, and wear weather appropriate attire for work in all four (4) weather seasons/conditions.
• Focus on providing exceptional guest service as a primary goal; both in how work is conducted and when interacting with guests.
• Complete room deliveries of items as requested by the front desk, as well as requests from housekeeping.
• Communicate status of requests with the front desk and/or housekeeping throughout shift, and when called on the radio for assistance.
• Responsible for snow removal from walkways, porches and steps. Also trash pick-up, sweeping, and general grounds cleaning.
• Perform maintenance as directed in guest rooms for items such as bathroom fixtures, maintenance for tub, sink and toilet, and basic furniture repairs.
• Perform basic equipment repair on items such as lamps and vacuums.
• Maintain strict key control and care of radios.
• Provide safety warnings and place signage during cleaning of public areas.
• Immediately report any maintenance or safety issues to porter lead and front desk.
• Strictly follow all company and departmental policies and procedures; including handling of lost and found items, chemical safety, and cleaning safety.
• Adhere to the Softer Footprint environmental management system program as trained.
• Ability to complete Housekeeping training and clean guest rooms to standard as requested.
• Other duties as assigned.

Benefits

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees