PORTER - EVS

Plaza Hotel & Casino LLC•Las Vegas, NV

1h•Onsite

About The Position

POSITION SUMMARY: The primary responsibility of the Porter is to maintain the highest standards to ensure the quality and cleanliness in the Casino, Public Areas, and other required areas. Perform responsibilities in accordance with all Plaza Company standards, policies, and procedures. This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all the details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.

Requirements

Ability to communicate with guests and clients, maintaining a friendly, polite demeanor at all times.
Ability to communicate via a two-way radio with management and co-workers.
Ability to follow and give directions effectively.
Working knowledge of the property, all cleaning procedures, equipment, and supplies.
Excellent customer service skills.
Have interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
High School diploma or equivalent.
Able to effectively communicate in English, in both written and oral forms.
Excellent customer service skills.

Nice To Haves

Previous experience in Environmental Services, public area or comparable positions.
Previous experience working in a similar resort setting.

Responsibilities

Empty and clean ashtrays/urns and trash cans
Clean between slot machines, remove papers, glasses, debris, and discard all empty bottles
Remove trash from assigned areas
Remove trash and wipe down all tables in the Food Court
Assume the responsibility for keeping your assigned area maintained in accordance with policies and procedures.
Maintain the highest standards to ensure the quality and cleanliness in the Casino, Public Areas, Offices, and other required areas.
Keep the assigned area clean of debris.
Keep all equipment clean and free of marks.
Keep all slot chairs/table chairs clean in the assigned area.
Remove spots from mirrors, doors, windows, and walls located in the assigned area.
Clean all bathrooms in the assigned area as outlined in job procedures and as trained.
Maintain equipment and supplies in an orderly manner as instructed by the supervisor.
Report maintenance needs to the Supervisor.
Report emergency repairs or situations to a Supervisor and/or Security immediately.
Communicate with management and co-workers using a two-way radio. Wearing an earpiece is required. Use of the EVS phone may be required depending on business demands.
Deal with guests in a friendly manner, providing service and information when possible; contact the supervisor when unable to fully handle guests' needs to ensure proper handling.
Assist in other areas as needed.
Clean up bio-hazards according to proper procedures.