Port Technician - REMOTE

Konecranes-posted 6 months ago
$30 - $45/Yr
Full-time • Entry Level
Savannah, GA
5,001-10,000 employees
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At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work. Do you have an interest in becoming an experienced electrical or mechanical technician? Are you able and capable of working at extreme heights? Konecranes has many opportunities open across the United States that we are looking to fill with mechanically inclined individuals. At Konecranes, service technicians are the heart of our industry. Our technicians work in a safety first type of environment and don’t mind heights or working on mechanical parts. As a service technician, you will be working with 480 3 phase motors, troubleshooting issues with our cranes, and working with clients and facility directors to ensure that our clients are properly being taken care of. Our service technicians are provided with a company vehicle for their travels, and have the opportunity to experience new and challenging situations with each job.

  • Perform mechanical maintenance and inspections on Rubber Tyred Gantry (RTG’s), Ship to Shore (STS), Rail Mounted Gantry (RMG), Automated Stacking Cranes (ASC), Straddle Carriers, Munck Loader, Goliath Gantry, Level Luffing cranes at customer locations.
  • Conduct extensive on site mechanical troubleshooting to determine cause for equipment malfunction and establish the necessary repairs utilizing visual inspection, test procedures and appropriate test equipment.
  • Perform on site repairs on customer’s cranes in conjunction with planned repairs as part of customer’s maintenance contract, in response to a service call or on an emergency call due to an equipment breakdown.
  • Responsible for a basic understanding and working knowledge or all OSHA, ANSI, CMAA, and other codes or regulations pertaining to our industry.
  • Complete all daily paperwork required accurately and completely.
  • Document and log any quotations you provide customers (either verbal or written) and generate a document or copy of your quote for use as a follow-up sheet.
  • Review with the customer all repairs you performed and get their signature on the daily service report indicating their acceptance of proper and completed work.
  • Maintain a professional appearance and image at all times.
  • Maintain all company equipment and assets in proper working order and neat or clean.
  • Maintain a stock of the appropriate forms and literature on the service vehicle and be capable of utilizing the proper documentation and forms used by the service department.
  • Keep a proper stock level of inventory and line stock items on the service vehicle.
  • Accountable for all the company issued tools, ladders, and inventory levels assigned to you.
  • Generate sales and service leads during service calls and identify the proper Konecranes personnel of the customer’s need and level of interest.
  • Develop a thorough working knowledge of our service literature, service policies and labor rates.
  • Provide customers with a 'Safety Summary' on any safety items noticed during service visits and bring back a signed copy of the document as evidence of our notice to the customer.
  • Maintain regular communication with the local office and/or call in a minimum of once per day to the service supervisor.
  • Understand the procurement of basic parts on service jobs, completing the proper purchase orders and developing a good working knowledge of local vendors and vendor stocked parts.
  • Work a 'fair share' of any 24 hour call and overtime necessary.
  • Complete a 'Safety Audit' on the limit switches and proper general operation of any crane you have worked on or inspected prior to leaving the customer’s premises.
  • Prefer two-year associate degree in Industrial Electrical/Mechanical Technology or related field or equivalent vocational/technical training and experience.
  • Minimum one (1) years’ experience involving mechanical and/or industrial troubleshooting and repair.
  • Must have good mechanical aptitude.
  • Must have and maintain a good driving record, including a valid driver’s license.
  • Must be willing and able to work off the ground.
  • Must be willing and able to work overtime and out of town as necessary.
  • Must be willing and able to work in demanding work environments.
  • Medical Plan (You can reduce your deductible by participating in our Wellness Program for 2024. Employees will then have the option to potentially get their medical benefits at no cost in 2025.)
  • Dental
  • Vision
  • 401k plan with a match from day one
  • Profit sharing
  • Identity theft protection
  • Accident insurance
  • Travel insurance
  • 2 weeks of vacation per year (pro-rated for the first year depending on start date).
  • 5-12 years of service, 3 weeks.
  • 13+ years of service, 4 weeks.
  • 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service.
  • 10 paid holidays per year.
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