Port Operations Manager

Mitsubishi Motors North America • Freeport, TX

7h • Hybrid

About The Position

A Port Operations Manager plays a critical role in ensuring the efficient, compliant, and secure flow of imported vehicles through each Port of Entry. This position provides hands‑on operational leadership while upholding all federal, port authority, and regulatory requirements. By safeguarding MMNA’s financial, quality, and security interests, the Port Manager ensures each shipment is processed accurately and on schedule. Without this role, operational performance, shipment integrity, and regulatory compliance would be at significant risk, making the Port Manager essential to maintaining smooth and reliable port operations. This role reports to the Senior Manager, Fleet and Vehicle Logistics. The Port Operations Manager will oversee all day‑to‑day operations at the assigned Port of Entry, ensuring the efficient, compliant, and secure processing of imported vehicles. This role provides on‑site leadership to port processors, coordinates closely with carriers and key business partners, and ensures strict adherence to MMNA operational standards. The Port Manager is also responsible for maintaining full compliance with U.S. Customs and Border Protection (CBP), CTPAT, and all safety and security requirements, safeguarding MMNA’s operational integrity, financial interests, and shipment quality throughout port operations.

Requirements

• 5+ years of experience in port operations, automotive logistics, supply chain, or related operational management roles.
• Proven experience overseeing daily operational workflows, preferably within a Port of Entry or similar high‑security, high‑volume logistics environment.
• Strong understanding of U.S. Customs and Border Protection (CBP), CTPAT requirements, and other federal, state, and port‑authority regulations.
• Demonstrated ability to manage third‑party processors, vendors, or logistics partners to meet performance, quality, and compliance standards.
• Excellent problem‑solving and decision‑making skills, with the ability to quickly address operational or compliance issues on‑site.
• Strong organizational skills with the ability to manage multiple priorities, documentation requirements, and audit readiness.
• Effective communication and relationship‑building skills with carriers, port authorities, processors, and internal stakeholders.
• Proficiency in operational reporting, quality monitoring, and inventory control systems.

Nice To Haves

• Experience in automotive import logistics or OEM port operations.
• Prior leadership experience in environments requiring strict compliance and security controls.
• Knowledge of vehicle handling, damage prevention processes, and quality inspection standards.
• Familiarity with lean processes or continuous improvement methodologies.

Responsibilities

• Manage daily port operations to ensure the timely, accurate, and secure processing of all imported vehicles.
• Oversee port processor performance, providing direction, feedback, and corrective action as needed to meet MMNA standards.
• Coordinate with ocean carriers, trucking partners, and other business stakeholders to support seamless vehicle flow and resolve operational issues.
• Ensure full compliance with CBP, CTPAT, port authority regulations, and safety/security protocols.
• Monitor vehicle quality, damage prevention practices, and inventory controls to protect MMNA’s financial and operational interests.
• Maintain accurate documentation, reporting, and audit readiness for all regulatory and internal requirements.
• Identify process improvements to enhance efficiency, reduce costs, and strengthen overall port performance.
• Serve as the primary on‑site MMNA representative, fostering strong relationships with port authorities, processors, and logistics partners.

Benefits

• Family First: Enjoy comprehensive healthcare coverage, including medical, dental, and vision plans.
• Be a Proud Mitsubishi Ambassador: Take advantage of our Discounted Employee Lease Car program, covering insurance, maintenance, and registration fees, with no down payment or credit check required.
• Drive with Perks: This position comes with monthly a car allowance, contingent upon a satisfactory driving record.
• Secure Your Future: Benefit from our 401(k) with Company match and annual contributions based on years of service.
• Fuel Your Growth: Access professional development opportunities, including training, tuition reimbursement, and employee resource groups.
• Take Time for Yourself: Enjoy up to 30 days of paid time off, including holidays, vacation, and other leave options.
• Hybrid Working Environment: Experience the perfect balance of remote and in-office work (~2 days remote, 3 days in-office) at our modern office, located in the vibrant Franklin, TN area.
• Thrive in an Open Environment: Experience our collaborative workspace where ideas flow freely.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed