Port Agent-Baggage Handler (Driving)
About The Position
Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience—especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we’re reimagining how people move through their journeys—saving time, reducing hassle, and ensuring every step feels effortless and efficient. A Cruise/Port Agent will travel between The Port and the Airport locations. This position requires strongcustomer service skills as well as meeting a strict delivery schedule.
Requirements
- Must be at least 18 years of age
- Be authorized to work in the United States
- Have a valid driver’s license & clean driving record
- Available to work Friday through Tuesday morning
- Must be able to clear a background and drug screen
- Must be able to lift up to up to 70 lbs consistently throughout the shift
- Able to work in various outside weather conditions (Hot, cold, rain, etc.)
- Complete all required training including airport compliance
- Able to obtain an airport, port, and TWIK badge
- Employees are expected at all times to present a professional business-like image, even when working behind the scenes.
- For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted
- No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management.
- Clean & well-maintained approved uniforms must be worn on shift
- Additional requirements as specified by management
- While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees.
- The employee is frequently required to sit; reach with hands and arms; stand; walk.
- The employee is also frequently required to climb, balance, stoop, kneel, and crouch.
- In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis.
- The employee must be able to lift and move up to 75 pounds regularly.
- The employee must be able to move in a relatively quick manner.
- Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus.
Nice To Haves
- Experience in customer service preferred
- Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers
Responsibilities
- Sorting, tagging, and loading luggage into cages
- Sealing cages and loading into truck
- Performing daily vehicle inspections
- Driving delivery box truck safely and lawfully on highways and local streets
- Operating radio to communicate with dispatcher and supervisors
- Unloading cages off truck
- Unloading luggage from cages
Benefits
- Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
