POPULATION HEALTH COORDINATOR/

Uphams Corner Health CenterBoston, MA
451d

About The Position

The Population Health Coordinator at Uphams Corner Health Center is responsible for managing day-to-day workflows related to clinical quality metrics and optimizing risk coding. This role involves implementing workflow changes to enhance performance on key metrics and serving as a liaison between the health center and community partners involved in patient care. The coordinator will also update patient charts, assist in care management programs, and participate in various meetings related to healthcare quality improvement.

Requirements

  • BA or BS in related field or equivalent experience.
  • Experience in a health care setting strongly preferred.
  • Ability to maintain confidentiality, including appropriate disposal of confidential documents is required.
  • Experience in culturally diverse settings and passionate about community health services.
  • Strong interpersonal, organizational and communication skills including both written and verbal.
  • Ability to meet deadlines, work comfortably in fast-paced work environment, independently and as part of a team.

Responsibilities

  • Manage day-to-day workflows related to clinical quality metrics and risk coding optimization.
  • Implement workflow changes to enhance performance on key metrics.
  • Serve as the point-of-contact to Community Partners involved in patient care through coordination and documentation of communication between Behavioral Health and Community Partners.
  • Serve as point-of-contact for overlap between the health center's electronic health record and other platforms related to value-based performance.
  • Update patient charts in the electronic health record with relevant care alerts and care plans.
  • Assist in the coordination of care management programs for assigned patients as necessary.
  • Attend meetings related to Accountable Care Organizations, Quality Improvement, OCHIN Electronic Medical Record System, and others as necessary.
  • Assist in coordinating the completion of SDOH form for patients at medical appointments.
  • Serve as intake and triage staff for patients requesting services from the Support Services team.
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